bombyourself
Head-Fier
- Joined
- Mar 2, 2010
- Posts
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I wanted to get some experiences from anyone whose RMA that didn't go as planned!
A few months ago, I sent my out-of-warrant U18t to 64 audio for a checkup/repair. After coughing up the repair/international postage cost I had my U18t back to what I thought was perfect condition.
It took me a few weeks to realise, mainly due to using the U18t while being relatively still, that there appeared to be some sort of distortion when I made a heavy movement. Initially I assumed it was the cable I was using however I found out soon after that there were some loose internals in my right-hand earpiece. This was obvious when shaking earpiece. I am certain that this was a result of the initial RMA not being completed adequately as I've always been careful with all my earphones.
I've sent my U18t back to 64 audio to be checked. What are the chances that I don't get hit with anther hefty bill?
A few months ago, I sent my out-of-warrant U18t to 64 audio for a checkup/repair. After coughing up the repair/international postage cost I had my U18t back to what I thought was perfect condition.
It took me a few weeks to realise, mainly due to using the U18t while being relatively still, that there appeared to be some sort of distortion when I made a heavy movement. Initially I assumed it was the cable I was using however I found out soon after that there were some loose internals in my right-hand earpiece. This was obvious when shaking earpiece. I am certain that this was a result of the initial RMA not being completed adequately as I've always been careful with all my earphones.
I've sent my U18t back to 64 audio to be checked. What are the chances that I don't get hit with anther hefty bill?