BobbytheKay
New Head-Fier
I heard back from Hiby Support about the bad 2.5mm balanced port on my R3. They told me they are changing their address for after sales service and will be sending the address this week sometime. I am going to have to ship it back to them and they are going to look at my unit and either repair or replace it based on what they find.
Really a big hassle to have to ship it back to them in China and then wait for them to repair/replace and reship. Who knows how long I'll be without the R3. I'm betting it'll be close to a month or longer when all is said and done. I wish they would just ship me a new one and I would ship them back my faulty unit.
I'm enjoying this little DAP a lot, so it's going to be hard to be without it for awhile. Back to my iPhone stacked with my iFi Micro iDSD BL for awhile. Love the portability of the R3 with a pair of IEMs when I go for walks. Can't do that with a stacked iphone and ifi Micro!
The 2.5mm balanced port is something I will be using a lot so i want it to work. If i just let it go and don't do anything now it will never get fixed.
Good luck - let us know how long it takes. I just switched my IEMs to a balanced cable and really hear the difference.