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Originally Posted by LaidBack /img/forum/go_quote.gif
I contacted DHL and sent an email to Kingwa, I have full confidence that he will make things right.
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Well, I received my replacement gear today and
I am TOTALLY IMPRESSED with Audio-GD's service and products. Audio-gd actually had the shipment at my locale 2 days ago, but due to a really busy week on my part, I missed the DHL rep on his initial attempt...
Both vendors and customers always want things to go perfectly. Sometimes in life, we all know that $hit happens from time to time. Kingwa and Cherry @ Audio-gd did an amazing job of rapidly correcting an unfortunate situation, I thank them very much for their outstanding service!!!
As for the products, well I must say that I'm totally blown away. My gear showed up perfectly packed in boxes with foam and protective wrap in 110% flawless condition. I have read just about every post on this huge thread. Based on all of the positive feedback, I expected the gear to sound great, that's why I ordered it.
Right out of the box it has exceeded all of my expectations, I'm blown away, it's pure quality!!!
The Compass DAC and amp both sound great!! I'm also running the Compass DAC into the C2C amp. Those that are interested in a standalone amp should
seriously consider the C2C, it's a VERY high-quality amp.
My gear has very few hours on it, so I'll wait on going into granular detail until it has burned-in/matured for a while. Again, my initial impressions couldn't be any more positive, this is very high-quality gear. I've have seen several people(even in Skylab's review) ask about the synergy w/ Beyer cans. IMO, it's FANTASTIC. I've ran both Compass and C2C with DT880 and DT990, the synergy with both is incredible, I'm looking forward to spending many hours taking all of this gear through the paces, pure audio nirvana!! I have A TON OF HUGE positives to report, but out of respect for the head-fi community, I'm simply waiting for some basic burn-in before rambling on about the details...
**** DHL WARNING *****
As I stated in my first paragraph, I missed the initial delivery attempt. I was very firm about "signature required". When the driver showed up today, he told me that on Wednesday, he was going door to door in my neighborhood trying to find a neighbor to sign for my packages...
What???????? I told him, if you ever deliver to me again, don't EVER do that again!!!! Simply incredible. The customer should be the only one to EVER release signature/receipt liability. This is not a knock on Audio-gd at all. If DHL is delivering to you make sure your delivery terms are absolutely clear with them !!!
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