mithuid0
New Head-Fier
As someone who pre-ordered (not Kickstarter contributed) and hasn't heard anything at all from the company in many years, I can assure you that those waiting are not at all informed. There has never been any information about how one can actually receive product - while I understand some people have been able to pay some delta between current full retail and what they paid for pre-order, this process has never been communicated to the preorder population as a whole. The last email received from Smyth that wasn't the result of my contacting them directly was sent out in August of 2019. It provided some hardware specifications and indicated that they would begin shipping that week. It's been radio silence since then. I've written the funds off as essentially stolen but unrecoverable.Those on a waiting list may well be fully informed and are agreeing to further.
You'd have to find out the specific details from someone still waiting before making any assumptions.
(Pre-order #29, no expectation of ever receiving hardware or refund.)