Hey all,
I wanted to make a catch all for my specific issue in case anyone else in the future runs into the same issue and is googling to find an answer.
I bought a Singxer SU-2 and I cant get it to play DSD 1024 or PCM greater than 384kHz. My computer is an i9 9900k with a 2070 Super, 32 GB DDR4, 1.5 TB of gen 4 SSDs. I use HQPlayer to oversample my music to DSD 1024 and 1.536mhz PCM rates.
I would easily oversample to these numbers when I go USB from my windows 10 computer to my Holo Audio Spring 2 DAC. When I added the Singxer SU2 to the chain I get severe distortion and static on rates above DSD 512 and 384kHz PCM.
The chain is Windows 10 PC > USB > Singxer SU2 > HDMI > Holo Audio Spring 2 DAC.
I downloaded every single version of the Singxer and Holo Audio drivers to try to see if they worked. Still had the same problem. I contacted Singxer and Tim at kitsune and they both took me through extensive troubleshooting trees. I copied Tims HQPlayer setup step by step, I used the drivers he was using, set my windows 10 settings his way. I set the switches on the bottom to what Singxer and Tim told me to do for the Holo Audio Spring 2 DAC. The next troubleshooting was to try a bunch of different hdmi cables and usb cables. I guess the usb and hdmi cables should be under 1m and 0.5m respectively to allow proper signal transfer. Tim was telling me that he tried 5 different hdmi and usb combinations on his Holo Audio Spring 2 and 2 of them created the static and distrotion im experiencing. Not a mathematician but those 40% odds are way too high! How are more people not reporting this problem?? I spent $300 on different hdmi cables and usb cables of the proper length. Generic ones laying around the house, Amazon brand, Blue Jeans Cables brand, Wireworld brand, Audioquest. Cables from $3 to $80. I hate to admit i was getting this desperate to make it work!!
My final cables came into today and I plugged them in, turned on my setup and prayed to the headfi gods. I clicked play and boom... an unfortunate duo of noise ive heard one too many times. Static and its lovely partner distortion filled my ears.
Im truly lost at this point. I spent $800 on a SU-2, and $300 on usb cables. I just wanted to run my setup through i2s instead of usb, but now im left without it and a larger hole in my wallet.
Im very despreate at this point and looking for any advice on things to do or try.
Sorry for the long post but i wanted to clarify on everything!
Cheers,
Jonathan