I'm new to this forum (this is my first post, in fact), but I wonder if I might have some relevant information.
I got my first set of IEM's a couple years ago (UE Super.fi 3's studios) and have loved them. But after all this time, the cables have started to fall out of their sockets routinely and one of the earbud's casings is starting to fall apart/separate. Bottom line, I figure it was a good time to think about upgrading.
I decided to go with the Shure SE530s. (Yes, I considered the Triple.fi 10's, but I thought it would be fun to try a different brand/shape/style to see which one suited me better.) I was shocked at the price differences across online retailers. Certainly some of the best prices were available only at the "sketchier"/less-official-looking sites.
Given the reputation about cord-fraying associated with the SE530's (on this forum and elsewhere), I was concerned that I might save myself $20 now by going with a no-name site only to wind up $300 out of pocket in a few months if the cords start to go and Shure won't honor the warranty.
So I did what one of the earlier posters suggested and called them up. I was bounced from customer service to someone in warranty/service. I said that I was a prospective buyer and was concerned about making sure my purchase would be eligible for warranty service. The representative said all I would need would be an invoice confirming the date of purchase (so they could tell if the purchase was less than 2 years old). I was a bit shocked, so I asked if that meant I could buy from any retailer whatsoever and that Shure would honor the warranty. And the representative said yes.
I'll admit, I'm still shocked by that response. Looking at the warranty on the Shure website, it certainly does mention the phrase "Authorized Retailer". But they don't give an official list anywhere. If something goes wrong down the road, I certainly intend to fall back on the conversation I had with the support representative.
I decided to take my shot with the cut-rate site. I'm curious, do you guys have any experience with compuplus.com? The shipment is supposed to get here tomorrow. We'll see how it goes.