dworthington59
New Head-Fier
- Joined
- Jun 20, 2009
- Posts
- 44
- Likes
- 10
I'd like to report of my very positive experience with Shure service to my registered SE846. After 2 years of extensive daily use, the right driver unit quit. Unfortunately, I was on a flight at the time without my SE530 backups (hint for travelers). Upon return I got in touch with Shure thru their service website. A day later, troubleshooting instructions and shipping directions came. Sent the bad unit in, got an email receipt for it then waited. Shure replaced the faulty unit ($240) free of charge and had a replacement back to me in a matter of days. No issues with the sound of the new unit. Kudos to Shure. I have been a regular customer since 2005.