Shanling M8 Android Portable player

[szore]

The M8 'music slowdown' happens often...it just happened 2x in under a minute...then random pauses... it's starting to interfere with music enjoyment...

 

[simon740]

The M8 'music slowdown' happens often...it just happened 2x in under a minute...then random pauses... it's starting to interfere with music enjoyment...

this is sad

 

[szore]

this is sad

It's concerning because it seems to be getting worse, it just happened a 3rd time....

 

[Vitaly2017]

It's concerning because it seems to be getting worse, it just happened a 3rd time....

This sounds like maybe an android bug. See if you have anything related to battery optimisation management on? Go to battery and take those features off.

Reset to factory could be an option to.

Does it happened with particular file format or its random?

Maybe you have power save option on?

 

[szore]

This sounds like maybe an android bug. See if you have anything related to battery optimisation management on? Go to battery and take those features off.

Reset to factory could be an option to.

Does it happened with particular file format or its random?

Maybe you have power save option on?

I did the factory reset...it didnt help...all settings are default

 

[LoveMusicEveryday]

The M8 'music slowdown' happens often...it just happened 2x in under a minute...then random pauses... it's starting to interfere with music enjoyment...

I ran into the exact issue as reported by @szore yesterday as well. I was playing my songs in Prime mode and suddenly the playback speed was definitely at least -4x to -6x slower. Doing a pause or even a reboot did not cure this problem. Only when I shutdown the M8 and then turned it back on, did this issue go away. It could definitely be somewhere within the android audio stack or something in Shanling's current firmware implementation. @Shanling, can you ask your software team to inspect the current audio path implementation in your firmware codes and android audio stack to see if this kind of issue could have happened? I understand that this might be hard to produce on your side, but inspecting the audio path (from your Shanling app --> android audio stack -> Shanling audio HAL driver) might help to uncover this issue. This issue is definitely real and severely impacts user experience when the issue occurs.

 

[szore]

I ran into the exact issue as reported by @szore yesterday as well. I was playing my songs in Prime mode and suddenly the playback speed was definitely at least -4x to -6x slower. Doing a pause or even a reboot did not cure this problem. Only when I shutdown the M8 and then turned it back on, did this issue go away. It could definitely be somewhere within the android audio stack or something in Shanling's current firmware implementation. @Shanling, can you ask your software team to inspect the current audio path implementation in your firmware codes and android audio stack to see if this kind of issue could have happened? I understand that this might be hard to produce on your side, but inspecting the audio path (from your Shanling app --> android audio stack -> Shanling audio HAL driver) might help to uncover this issue. This issue is definitely real and severely impacts user experience when the issue occurs.

if i just hit pause, then start, it plays normal. It has happened 4 X's this morning already

 

[Vitaly2017]

I ran into the exact issue as reported by @szore yesterday as well. I was playing my songs in Prime mode and suddenly the playback speed was definitely at least -4x to -6x slower. Doing a pause or even a reboot did not cure this problem. Only when I shutdown the M8 and then turned it back on, did this issue go away. It could definitely be somewhere within the android audio stack or something in Shanling's current firmware implementation. @Shanling, can you ask your software team to inspect the current audio path implementation in your firmware codes and android audio stack to see if this kind of issue could have happened? I understand that this might be hard to produce on your side, but inspecting the audio path (from your Shanling app --> android audio stack -> Shanling audio HAL driver) might help to uncover this issue. This issue is definitely real and severely impacts user experience when the issue occurs.

if i just hit pause, then start, it plays normal. It has happened 4 X's this morning already

@Shanling said they couldnt replicate the issue on their sides, now we have 2 confirmed cases and it is not a single unit being in problem, sounds like a fw optimisation path needed or android doing something.
Does this issue occurs in any other apps?

I am trying to think of what could this be? Does it happend with different music format type or with the same music tracks? How long does it take for this to happen after the screen has been of? maybe its a battery saving thing?

 

[szore]

@Shanling said they couldnt replicate the issue on their sides, now we have 2 confirmed cases and it is not a single unit being in problem, sounds like a fw optimisation path needed or android doing something.
Does this issue occurs in any other apps?

I am trying to think of what could this be? Does it happend with different music format type or with the same music tracks? How long does it take for this to happen after the screen has been of? maybe its a battery saving thing?

Well, I only use the Shanling installed app... i do not notice any pattern...except I always use balance out.... i really just use M8 for music, nothing fancy.... Sometimes when I hit pause, then start, instead of just playing normal speed, it may play music really fast for a second or two, almost like it is trying to catchup to the previous slowdown...maybe a buffering issue?

 

[Vitaly2017]

Well, I only use the Shanling installed app... i do not notice any pattern...except I always use balance out.... i really just use M8 for music, nothing fancy.... Sometimes when I hit pause, then start, instead of just playing normal speed, it may play music really fast for a second or two, almost like it is trying to catchup to the previous slowdown...maybe a buffering issue?

I see what you mean, mmm yeaa this is first time ever I hear such issues. I hope my M8 wont have this, I should receive it today its in the delivery truck

 

[szore]

I see what you mean, mmm yeaa this is first time ever I hear such issues. I hope my M8 wont have this, I should receive it today its in the delivery truck

You're gonna love it. I'm waiting on 4 packages today; my repaired leonidas cable, the N3 Pro review unit, the Yulong review unit, and my new Fearless earphones...all are over due....

 

[Vitaly2017]

You're gonna love it. I'm waiting on 4 packages today; my repaired leonidas cable, the N3 Pro review unit, the Yulong review unit, and my new Fearless earphones...all are over due....

Aaa me too I am in that tour list for n3 pro !

 

[tjm6983]

I’ve had my M8 now for a few weeks and absolutely love it!

One issue I have is when I turn it on and it comes up in Android mode, I immediately switch to Prime mode and the volume is very low even at max volume. A reboot fixes it with volume back to normal.

I have the latest firmware loaded.

 

[Vitaly2017]

Tadammmm

 

[simon740]

Tadammmm

Congratulations! Please let me know your first impressions.

regards,
Simon