Shanling M5s now with TIDAL - Dual AK4493EQ DAC, fully balanced, Wi-Fi, 2way LDAC BT, 3.2 Touch screen, FW 3.7
Sep 13, 2020 at 4:50 PM Post #2,386 of 2,497
Yeah, that is not normal. I just tried that on my unit (not refurb) and mine is very precise, goes up and down 1 at a time precisely based on the number of clicks.

Im hoping either Linsoul will replace my unit with a brand new one at this point, or that Shanling will do it. If Shanling is refurbishing these and they’re being sold as functioning then maybe it’s on them.

I love my M0, I have the official leather M5s case which is great and aside from the non-functioning wheel the m5s is also great. I think Shanlings products are a notch above many other Chifi companies so I’m just hoping I can get this worked out.
 
Sep 13, 2020 at 11:42 PM Post #2,387 of 2,497
@Shanling After swapping my unit I got another one and it has the same problem as the first unit, maybe even worse. See this video:

Is this what all refurbished units have? I’m extremely annoyed as I’ve now paid for return shipping to China of the first unit, waited a week and now my replacement unit is even worse.

This issue can be more common on refurbished units.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Sep 14, 2020 at 9:59 PM Post #2,389 of 2,497
My ex unit is one & a half years old now, but never have that problem
 
Oct 4, 2020 at 8:25 PM Post #2,390 of 2,497
I'm about at the end of my rope with this model :frowning2: After two faulty refurb units I paid extra for a brand new one. Aside from some weird clicking noises it makes on bootup, which sound like the screen flicking on or something, I've had the unit freeze or not play tracks when pressing play multiple times. Reboots always fix it. More worrying is that I've heard several songs do weird digital glitches, which I've tried to replicate by rewinding the song back but they're clearly not part of the audio files. I don't know if the unit is hiccuping or what but it's annoying the heck out of me. @Shanling
 
Oct 5, 2020 at 3:58 PM Post #2,392 of 2,497
I'm about at the end of my rope with this model :frowning2: After two faulty refurb units I paid extra for a brand new one. Aside from some weird clicking noises it makes on bootup, which sound like the screen flicking on or something, I've had the unit freeze or not play tracks when pressing play multiple times. Reboots always fix it. More worrying is that I've heard several songs do weird digital glitches, which I've tried to replicate by rewinding the song back but they're clearly not part of the audio files. I don't know if the unit is hiccuping or what but it's annoying the heck out of me. @Shanling
That clicking noise is normal, I don't remember of top of my head what it relates to, but it is not screen. I did not experience any other issues while I had the unit, but had issues with cover art not showing and the EQ was mediocre at best. One would expect more from flagman from the company (at the time of its release).
 
Oct 5, 2020 at 10:35 PM Post #2,393 of 2,497
The clicking is solenoids closing and opening. I have a Mesa Boogie Mark V. Does the same thing. It clicks and clatters when you first turn it on.
 
Oct 7, 2020 at 9:32 PM Post #2,394 of 2,497
I'm about at the end of my rope with this model :frowning2: After two faulty refurb units I paid extra for a brand new one. Aside from some weird clicking noises it makes on bootup, which sound like the screen flicking on or something, I've had the unit freeze or not play tracks when pressing play multiple times. Reboots always fix it. More worrying is that I've heard several songs do weird digital glitches, which I've tried to replicate by rewinding the song back but they're clearly not part of the audio files. I don't know if the unit is hiccuping or what but it's annoying the heck out of me. @Shanling

The clicks on boot up are normal, you can also hear them when resuming playback after some time. That's just parts of analog circuit activating.

If you can identify problematic files, you can send them to us for testing, to see what might be going on.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Oct 13, 2020 at 9:59 PM Post #2,395 of 2,497
Firmware Update V4.0 for Shanling M5s - Adding full MQA support

Visit our website for complete notes and download links

update.jpg
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Oct 15, 2020 at 11:18 AM Post #2,397 of 2,497
Firmware Update V4.0 for Shanling M5s - Adding full MQA support

Visit our website for complete notes and download links

Hi Shanling. Thank you so much for the updates! I have run into a usage issue and already posted my question though your Facebook account. However, I am going to repost it here just in case some users in this forum might have run into the same usage scenario as mine.

I have a Favorite folder at the root level. I have added multiple music folders inside this Favorite folder. I am not finding a way to tell my M5s to play all the contents under this Favorite folder. It seems the Shanling OS does not have a play option for this usage scenario where I want it to play all music files inside the various folders under this Favorite folder. Can you please help?

Structurally, here is the outline of the folder structure:
Favorites
--- Folder 1
------ [music files here]
--- Folder 2
------ [music files here]
--- ...
--- Folder N
------ [music files here]

Thank you for your help!
 
Last edited:
Oct 15, 2020 at 8:16 PM Post #2,398 of 2,497
Hi Shanling. Thank you so much for the updates! I have run into a usage issue and already posted my question though your Facebook account. However, I am going to repost it here just in case some users in this forum might have run into the same usage scenario as mine.

I have a Favorite folder at the root level. I have added multiple music folders inside this Favorite folder. I am not finding a way to tell my M5s to play all the contents under this Favorite folder. It seems the Shanling OS does not have a play option for this usage scenario where I want it to play all music files inside the various folders under this Favorite folder. Can you please help?

Structurally, here is the outline of the folder structure:
Favorites
--- Folder 1
------ [music files here]
--- Folder 2
------ [music files here]
--- ...
--- Folder N
------ [music files here]

Thank you for your help!

If you have folder skip turned on, after finishing with one folder, it will continue with files from next folder.

But there is no function "Play all subfolders".
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Oct 22, 2020 at 4:51 AM Post #2,399 of 2,497
I'm in process of aquring a M5S. Can it be control by android phones using shanling Music app ( Synlink ).
 
Oct 22, 2020 at 5:18 AM Post #2,400 of 2,497
I'm in process of aquring a M5S. Can it be control by android phones using shanling Music app ( Synlink ).

Yes, you can control it with Synclink from Android app.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com

Users who are viewing this thread

Back
Top