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Shanling EH3 - Desktop DAC/AMP with Wi-Fi, USB Drive Playback and Flagship ESS ES9039PRO DAC
Dec 1, 2023 at 3:14 AM Post #122 of 260
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Dec 1, 2023 at 3:31 AM Post #123 of 260
Shanling said:
Your file is set to private only.
Click to expand...
what does it mean? I just took it out the box and turn it on, I haven't set anything
please let me know how to fix it?
also it seems I can't even turn the bluetooh mode off in the setting in the EH3, pretty sure the bt module is bad..., in the ET3 I can toggle bt on/off, not in this EH3..
 
Last edited:
Dec 1, 2023 at 3:39 AM Post #124 of 260
cglin222 said:
what does it mean? I just took it out the box and turn it on, I haven't set anything
please let me know how to fix it?
also it seems I can't even turn the bluetooh mode off in the setting in the EH3, pretty sure the bt module is bad..., in the ET3 I can toggle bt on/off, not in this EH3..
Click to expand...
Your Google Drive file sharing is set to private only, so we can't view it.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Dec 1, 2023 at 4:02 AM Post #125 of 260
Dec 1, 2023 at 4:37 AM Post #126 of 260
cglin222 said:
oh, should be fine now https://drive.google.com/file/d/1q0VHSn_pfzSZes6ORmoNN61vgeHMnF6a/view?usp=sharing
Also, I move the device and trying to toggle the bt settings... and then it went back to normal... but I wasn't sure if bt module is loose inside, might need to move the device here and there and see if that's indeed the case..
Click to expand...
Checked with engineer and unfortunately this seems to be a hardware issue on the Bluetooth module. Please get in touch with your seller about this, they will sort it out for you.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Dec 3, 2023 at 10:10 AM Post #128 of 260
I bought an EH3, the firmware version is 1.3. When the SRC function is turned on, playing PCM SRC to DSD, or playing DSD SRC to PCM, the left and right channels will be reversed.If SRC is not turned on, the left and right channels are correct. Is this normal?
 
Dec 3, 2023 at 11:30 AM Post #129 of 260
sharisselis said:
I bought an EH3, the firmware version is 1.3. When the SRC function is turned on, playing PCM SRC to DSD, or playing DSD SRC to PCM, the left and right channels will be reversed.If SRC is not turned on, the left and right channels are correct. Is this normal?
Click to expand...
Hi,
Even though I don't really know what you're saying, I can say for sure that what you're describing is not normal.
Regards
 
Dec 3, 2023 at 8:25 PM Post #131 of 260
sharisselis said:
I bought an EH3, the firmware version is 1.3. When the SRC function is turned on, playing PCM SRC to DSD, or playing DSD SRC to PCM, the left and right channels will be reversed.If SRC is not turned on, the left and right channels are correct. Is this normal?
Click to expand...

Can confirm the issue, it was reported to software team for a fix.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Dec 4, 2023 at 3:26 PM Post #132 of 260
sharisselis said:
EH3 has an SRC function that can convert PCM to DSD. When this function is turned on, the left and right channels will be reversed on my EH3.
Click to expand...
Hi,

OK. Bug is confirmed.
Shanling has reported it to it's software team.

Let's see if they manage to fix this.
And, in case they do, let's see how long it takes.

If the software team :
- 1°) exists
- 2°) is competent
- 3°) listens to customer requests/complains
- 4°) works full time,
then this should be fixed within a few weeks.

I suspect you'll have to wait longer.
But I really hope to be proven wrong...
 
Dec 5, 2023 at 11:40 AM Post #133 of 260
PenguinHeadphoner said:
Hi,

OK. Bug is confirmed.
Shanling has reported it to it's software team.

Let's see if they manage to fix this.
And, in case they do, let's see how long it takes.

If the software team :
- 1°) exists
- 2°) is competent
- 3°) listens to customer requests/complains
- 4°) works full time,
then this should be fixed within a few weeks.

I suspect you'll have to wait longer.
But I really hope to be proven wrong...
Click to expand...
This is not a deal breaker for me since I dont really need SRC function. But still hope they can fix this.
 
Dec 5, 2023 at 8:40 PM Post #134 of 260
sharisselis said:
This is not a deal breaker for me since I dont really need SRC function. But still hope they can fix this.
Click to expand...
ET3 is getting firmware with this fix this week, EH3 will follow shortly.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Dec 8, 2023 at 1:47 PM Post #135 of 260
Hi,

I have been trying to play with Eddict and see if I can live with it.
But I definitely CAN NOT.
Besides all of the already mentioned drawbacks, I found one that makes it litterally unusable here.

So here's the thing.
I have copied my music to a USB key.
I have plugged in the USB key into my EH-3.
I then launch Eddict on the EH-3.
I go to SyncLink and connect to the EH-3.
Then I go to "Local music" and choose my music.

I start playback... to ntice that this playback is all jerky.
Every 10 seconds or so there is a slight but audible skip in playback...
If it would happen only once in a while, I'd say,OK, let's live on with it.
But as I wrote : every 10 or 15 seconds max :frowning2:

I should stress that this does not happen when I use a third party app.
Which is quite a paradox : Shanling does not support third party apps (which I can understand) but their own in-house app seems to work less good than the unsupported third party app :wink:

I'll try to test with several files to see if I can narrow down the source of the problem... and help solve it !

Regards.
 
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