hwels
New Head-Fier
- Joined
- Feb 12, 2015
- Posts
- 20
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- 29
Called Sennheiser and explained the unit I received from RMA had the same problems as my original one. They asked me to tell them the code below the barcode, that's the 20141118REV01 / 20150213REV02 code. Told them I had received a 20141118REV01 through RMA. Sennheiser employee told me I should have received a 20150213REV02, so it's going back to be swapped out again.
I have heard the exact same thing and I have sent back the 20141118REV01 box to be swapped out again. Sennheiser confirmed that the newly revised version of the headphones should come with the updated package box and its updated revision number 20150213REV02. Have to wait another 2 weeks for them to send a new pair of headphones, since there should be a small stock located at Sennheiser Germany.