I bought my IE 900 at my local dealer in Germany 1.5 years ago. Previously, I used FiiO FA-7 and FA-9 and I were not very satisfied with sound and the comfort of the FiiOs. The FA-9 war a little large for my ears. I was looking for an IEM with a more dynamic sound than the FiiOs, and I was looking for a FiiO with a dynamic driver. The dealer did not have FiiOs available and recommended the IE-900. At that time the IE-600 was just on the market and sold out.
I tried the IE-900 with my FiiO M11 Plus Ltd. player and was immediately impressend by the sound quality in comparison to my FiiO IEMs. Despite the high price of 1.499 € I took the plunge and bought it.
I used it for a while, enjoyed it, but struggled to find ear tips, which could fit my ears well. With the ear tips I tried (the stock tips, some Complys and the Bayer Xelento tips), I wasn't perfectly happy, because when pressing the IE 900 to my ears, I could feel how much the sound would improve especially in the lower frequencies.
My ear channels are quite small and narrow, therefore even small tips do not fit too well. I listen mostly Classic and Jazz.
This summer I got notice of Sennheisers Germany exclusive pilot project of custom ear tips, which are made in cooperation with Geers hearing aid device company. I took the occasion and ordered one black pair of the custom ear tips and Sennheiser gave me 20 € discount for them, because I had only bought the IE 900 one year before.
The procedure was to go to a local Geers shop (in my case 30 km drive), get my ears measured (in my case not with a laser, but with an elastic cast), and then wait about 1 month to get my custom ear tips delivered to the Geers shop. They checked, if the tips would fit well, everything was OK.
At home, I did my first tests with the custom ear tips and I was immediately excited about the huge improvement in sound. Now the IE 900 really showed its potential. The sealing is better and the sound is more dynamic. This is mostly because the custom tips reach deeper in my ear channel. This matches exactly, what Sennheiser stated on the description of the product.
The custom ear tips are larger than standard ear tips but the ear channel ist not round, but fairly flat, so it fits in my narrow ear channels. The downside is, that it is sometimes cumbersome to put the custom ear tips into my ears and find the right position to push them deep enough in the ear channel.
The custom ear tips fit good enough in the case of the IE 900. They are labeled with my name, a serial number, and left / right.
In the attached images, you can see, how flat and narrow my ear channels are and imagine that standard tips are difficult to fit. The left ear channel ist smaller and narrower than the right one. In the other image you can see, that the custom ear tips fit well enough in the case and where the labeling is placed.
In summary, I am quite happy with the purchase of the custom ear tips. I don't thing there is any memory foam tip, which could fit that well to my ears and resolve the sound quality issues (I tried the stock tips and the Comply foam tips). The difficulties on attaching the IE 900 to my ears is the price I have to pay, but that is mostly thanks to my "strange" ear channels. It is probably easier with ear channels of different shapes.
I haven't noticed any wear of the custom ear tip's material, they seem quite durable so far. In my opinion, to get the best sound quality out of the IE 900, the custom ear tips are very recommendable. In fact, I think most IEMs would profit from such a customization. It is Sennheiser's merit, that it is - as far as I know - the first manufacturer of IEMs, who offer the option of custom ear tips.