obazavil
100+ Head-Fier
- Joined
- Dec 12, 2008
- Posts
- 491
- Likes
- 14
Thanks god I skipped the socket savers and i'm just plugging my tubes directly into Lyr...
After I made my point clear, finally Tubemonger decided to let me ship the socket back, and refunded me. The Siemens tube might have been due to my own mishandling, but that doesn't explain the static noise that I heard. Swapping the socket from left to right and right to left, the noise follows. And I tested it with the stock tubes of Lyr, which has been left unused. The test was done with RCA cable removed from the amp, removing any source issue.
I am not gonna badmouth them anymore, but personally this is quite the far-cry from the customer service I get from Schiit Audio. It's companies like Schiit Audio that I will still buy stuff from, 10yrs, 20yrs from now.
After I made my point clear, finally Tubemonger decided to let me ship the socket back, and refunded me. The Siemens tube might have been due to my own mishandling, but that doesn't explain the static noise that I heard. Swapping the socket from left to right and right to left, the noise follows. And I tested it with the stock tubes of Lyr, which has been left unused. The test was done with RCA cable removed from the amp, removing any source issue.
I am not gonna badmouth them anymore, but personally this is quite the far-cry from the customer service I get from Schiit Audio. It's companies like Schiit Audio that I will still buy stuff from, 10yrs, 20yrs from now.
Yeah, I posted a little while back about them. They were fair enough. They offered to take my Mullards back but refused to exchange them for another set because I had an Lyr. Kinda annoyed me but with the offer to refund was fair enough. I didnt like them blaming my Lyr though when others have the same tube without an issue.
I've forgotten the detail, even though I think you posted their reply. What was it about the Lyr they had an issue with?
I've forgotten the detail, even though I think you posted their reply. What was it about the Lyr they had an issue with?
Cheers guys.
My guess is that in part tubemonger got fooled by bad statistical reasoning. Assume there are more Lyrs being tube-rolled right now than any other amp, because (a) Lyrs are new on the block; (b) a lot of Lyrs got sold. Also assume Lyrs have nothing to do with tube failures, which occur at some "normal" rate.
At normal rates this will mean more failed tubes returned by Lyr owners, just because there are more Lyr owners and more tubes being rolled through them.
This could easily give tubemonger the idea Lyrs are the cause; especially as they almost certainly don't know how many are out there. If they knew this and ran the stats, they'd see the 'Lyr failure rate' is just the same more-or-less as any other amp. Heck, might even be less if the Lyr's a reliable, well-built amp that doesn't overstress its tubes. I suspect it is these things.
Today I got my 1964 Amperex 7308. Let's just say they are quite something...the details that they present just astounded me. I will need more time to compare them, but I think as of now I might rank the Amperex ahead of the Valvo CCa.