I think the reason why these forums have been complaining endlessly is the lack of information from Questyle. It is true what they say, at some point when you run a company the technical/geek guys should find good managers to handle PR etc. They are giving me the impression that they have their earphones stuck to their ears with their eyes on a debugging screen whilst our emails get caught by a rule and sent to the junk folder.
They are somehow very active on twitter and facebook so why can't they gather their thoughts and put out a statement addressing and assuring customers? That could go a long way into keeping us as customers. The last thing you need as a company is "great product ...****ty support" slogan slapped on you. Just as they surprised the market and came up with a player to impress us, another company may be working on a similar project and what if they are already listening to these forums and then address all these issues during their release of a product in the same price range? That'll be the death of the QP1R from there. I can't understand why they are sleeping through all these complaints.
And they are represented at all the shows and exhibitions ...