[emusic13]

  hi, i have asg-2 frosted shell..
I love the sound quality of ASG-2, & i still don't get why anyone wont love the sound..
if the sub bass is slightly increase, it will be a retirement IEM.. but overall, worth every penny with the sound quality
 
i dont know about you guys, but my frosted version kinda have bad built quality.. there are finger print on the shell.. & the plastic looks cheap...
and the worst part.. i break my right ear IEM shell on the recessed socket side, just because changing the cable, without force..
luckily, i managed to glue it.. & because it was frosted version, the glue was camouflaged by the frosted body..

at the left ear IEM, i can see thin crack line just waiting  to break on the recessed socket shell side..

Sorry to hear that your iem broke already. I would send it in for the warranty. When I first got my ASG-2 I also had a thin harline crack on one of the recessed socket but didnt want to send it in after waiting a month for it to be made... Ill probably send it in before warranty ends but am still waiting for the update first 

. What I would worry about if I were you would be the color. Even with me paying a bit extra for a UV coat the color has become a sickly yellow color which to me is unacceptable for a $600 iem... But, anyway, I love the sound quality too 

 just gotta figure out what to do with the iem.

 

[Eugguy]

I have a positive experience with aurisonics customer service. Very good service, if not best in the industry.

 

[xaddictionx]

I had the same problem too. But I was informed from my local retailer that a fee will be charged as it's not a manufacturing defect. So I lived with it.

 

[a5bud]

Does the ASG2 front face shell can be change? Maybe the aurisonic include this option to just buy the front shell? If not, so why doest it have to have screws?

 

[a5bud]

Or maybe my shell have factory defect plastic? Do you think the aurisonic will include this to the warranty?

 

[Cotnijoe]

Aurisonics designed their iems to be easily taken apart and put back together in order to have easier access to the drivers if there's an update or if it needs fixing (or just in general... maybe if u want a mod?). Yes there are faceplates of different kind, like stealth, frost, or even chrome and gold. I dont know if they sell it but theyre are definitely options.
 
Build quality of these things is good

 

[eke2k6]

Or maybe my shell have factory defect plastic? Do you think the aurisonic will include this to the warranty?

 
Why do you think your front shell is defective?

 

[a5bud]

   
Why do you think your front shell is defective?

because the plastic break without force, i was just unplug & plug in the right cable, and it breaks 

.. if they make that thin plastic on the recess socket, i'm sure they have to make it strong right? the price was $600..
i presume the aurisonic is a great company, they wouldn't intentionally give me a bad product right?
I already can see a thin crack line on the left side IEM, it just matter 1-2 week maybe, and than the left will also break..
But, i am ready with my super glue.. 

 

[xaddictionx]

because the plastic break without force, i was just unplug & plug in the right cable, and it breaks 
.. if they make that thin plastic on the recess socket, i'm sure they have to make it strong right? the price was $600..
i presume the aurisonic is a great company, they wouldn't intentionally give me a bad product right?
I already can see a thin crack line on the left side IEM, it just matter 1-2 week maybe, and than the left will also break..
But, i am ready with my super glue.. 

Mine also broke off while I was changing the cable. Little force used too. But it doesn't really affect the build though..

 

[eke2k6]

  because the plastic break without force, i was just unplug & plug in the right cable, and it breaks 

.. if they make that thin plastic on the recess socket, i'm sure they have to make it strong right? the price was $600..
i presume the aurisonic is a great company, they wouldn't intentionally give me a bad product right?
I already can see a thin crack line on the left side IEM, it just matter 1-2 week maybe, and than the left will also break..
But, i am ready with my super glue.. 

 
Yikes!
 
Yeah, contact the guys at Aurisonics and they'll hook you right up.

 

[Eugguy]

+1, guys at Aurisonics are amazing. Most professional service I've dealt with so far.

 

[a5bud]

thanks, will do soon..

 

[Twinster]

I got a question that as been bothering me. Why the ASG-2 cannot be found on. The Aurisonics website? I searched but no result. Why?

 

[Cotnijoe]

I've always wondered that too... ive made the assumption that aurisonics just depends on their distributors to sell them or something.
 
I know you can still order from them if you contact them. My ASG-2 is custom colors so i know they'll let you customize your ASG-2 too... for a price ofc

 

[UnityIsPower]

I thought it was because they are still in beta mode, using current customer feedback to finalize the tuning. Good question tho.