YMMV but I have interchanged "0.78mm and 0.75mm" 2-pin connectors between IEMs without any issues. I have a KZ IEM coming in the mail so I can test it again on those, but I've used KZ cables on my iSine and MD+ without any issues too (after cutting a notch in it).
YMMV but I have interchanged "0.78mm and 0.75mm" 2-pin connectors between IEMs without any issues. I have a KZ IEM coming in the mail so I can test it again on those, but I've used KZ cables on my iSine and MD+ without any issues too (after cutting a notch in it).
I'm having trouble updating the device firmware to v1.1.9. I was previously able to update the device to firmware version 1.1.7. I'm holding the power button and connecting the device to my computer via the USB cable, and the LED light is off as indicated in the instructions. However, when I run EarStudio_Device_Firmware_Upgrade.bat, I get this error message:
"Error running upgrade command: Invalid sequence (hidDfuConnect must be called first)"
Then the program quits and the update isn't successful. Has anyone else run into this problem?
EDIT: It seems like this error occurs when it can't find the device. I get the same error if I run the .bat file when the device is disconnected.
EDIT 2: I think the cable I was using didn't support data transfer. I tried with another cable and it works.
I'm having trouble updating the device firmware to v1.1.9. I was previously able to update the device to firmware version 1.1.7. I'm holding the power button and connecting the device to my computer via the USB cable, and the LED light is off as indicated in the instructions. However, when I run EarStudio_Device_Firmware_Upgrade.bat, I get this error message:
"Error running upgrade command: Invalid sequence (hidDfuConnect must be called first)"
Then the program quits and the update isn't successful. Has anyone else run into this problem?
EDIT: It seems like this error occurs when it can't find the device. I get the same error if I run the .bat file when the device is disconnected.
EDIT 2: I think the cable I was using didn't support data transfer. I tried with another cable and it works.
Yeah, I had tried with another cable and it didn't work despite using that cable regularly for data transfer. When I got back home to the included cable it worked the first time.
I had issues trying to update at home, because the USB sub-system on my PC is borked (tried different cables in different USB ports, but it's no-go).
If I reboot, it will probably work, but I didn't want to shut down three browsers, an email client, and other running programs - so I used the PC here at work, and the ES100 updated just fine...
.
I guess I need to configure WINE on my Linux Netbook.
Just received one from Amazon and found someone opened the device before!! There are marks around the case showing someone was trying to open the case and then returned it. Very disappointed that Earstudio will send a refurbished item to a new customer.
Just received one from Amazon and found someone opened the device before!! There are marks around the case showing someone was trying to open the case and then returned it. Very disappointed that Earstudio will send a refurbished item to a new customer.
As in opening the ES100 itself? I don't know if my box was shrink wrapped or even taped close but my device looked flawless. You could consider asking for a partial refund from Amazon or the return should be easy enough. They'll probably let you hold on to the one you have and use it while you wait for the new one to arrive.
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