Quote: Originally Posted by SpudHarris /img/forum/go_quote.gif ^ Thanks for you encouragement Afro Rebel, I'm probably worrying over nothing. They seem the sort of company that sorts things quickly but don't offer much in way of communication. I wouldn't worry about it too much. By the way, did you email them through the "Contact Us" link on the website, or through the service @ ibasso.com address that is also on the website? I'm not entirely sure, but they may be different addresses monitored by two different groups of people. I sent an email to both and the response I got was from the service address, and that was only about a 4 hour turn around. And let us know when it gets there!