chungjun
500+ Head-Fier
- Joined
- Nov 14, 2016
- Posts
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- 461
Thanks... but to my disappointment, the unit is now completely not responding. I came back to it this morning after leaving it to charge.
Blank screen. That's all I get.
Tried pressing and holding down the power button for 20 to 30secs. Nothing.
Tried pressing and holding down (power + forward) button 20-30secs. Nothing.
Can't even get the screen to flicker. Pffftttt...
Oh well, here's the update so far. I'm trying to be objective and forgive me if I'm not.
Contacted local distributor (Singapore), hoping to find out whether there are any local service center that I can send this in. They guy said they are the point of contact.
The guy over the phone was trying to help but I can't help having the feeling that it's a little wishy-washy here. This DP-X1A was bought from Japan (online) so it's a little unclear whether they are able to help me out. Costs of repair was mentioned along with long servicing timeline (up to 2 months). Honestly, I wouldn't mind (or perhaps, I don't really have much choice) if it could fix the unit which I believe I'm running out of luck. Just feeling a little down on luck as the unit was bought recently in Dec 16.
Suggestion was made also to refer back to Japan site which the DP-X1A was bought. Tried that (it's all in Japanese language) and no way I'm able to navigate through without extensive crash course in kan'ji.
Still, have filed a report on Onkyo (Asia) website and lets see how this goes and whether I'll receive response. Let's hope this is not gonna be another long bumpy road.