Hey all,
To set the record straight on the three comments above:
1. Yep, all Asgards now ship with the same relay mute as Lyr. No price increase for this, either. Asgard owners who want the relay mute can have it added at no cost. Personally, I'm not thrilled with the relay contacts in the signal path, but I think we have a good system in place, and it's clear that such precautions are needed to make the amp more "universal."
2. We absolutely care about our customers, but since we have to keep things as simple as possible, we can't accommodate all suggestions we get (lots of people want black chassis, or pre-outs, or custom stuff, etc . . . we simply can't have multiple iterations of a product and sell at our current price levels.) Complaints we absolutely address--they are *never* ignored. And we do listen, and change when we can. The swap from JJ to NOS GE tubes in Lyr, for example, or the thread where we looked for input on our upcoming balanced amp--we hear you!
3. Overpriced for actual quality. Excuse me. Ah-ha-hahahahahhahahhhahaaaahahahahaaha! That's funny.
A few other points, since I'm bending your ear:
1. We have a formal policy of never commenting on competitive gear, in public or in private. We do this out of respect for the other manufacturers. Ask us our opinion of one of our products versus anything, and we'll decline politely and refer you to the reviewers. This may be considered "ignoring" our customers, but we really don't think this is our place.
2. We also don't recommend gear, system configurations, or cables, so our responses can sometimes seem terse.
3. We get a lot of people who dismiss our "made in USA" claim, so I want to clarify what we actually mean by "made in USA." This means that the chassis, knobs and buttons, transformers, PCBs and PCB assembly are all actually made by USA companies, in the US. Our chassis supplier is 20 minutes away from our office in Newhall, CA, and they do not outsource. Same with the PCB assembly. This isn't a product made almost wholly overseas, which we throw a back panel on. Consider this, and then consider our value.
All the best,
Jason