LH Labs Geek Out v2+ Discussion Thread

[SoAmusing777]

Got an answer on the warranty period. I feel that 2yrs should be the standard in the least, as 1yr doesn't really say I stand behind my product, but whatever.
 
That is great question.
 
The way we usually have done this in the past is offer a Year warranty with the ability to purchase extended warranty for two up to three years.
 
there is some math involved that would determine the price of the extended warranty that my procurement team will need to have nailed down.
 
Best regards Manny,
 
Wanted to add this also from Manny - 
 
No worries, we will have solid answers for this and you will be surprised. The basic principle is, if can bring in enough dollars we can offer more options at no cost to the customer.
 
Check out the warranty situation we did with Pulse, We hit our "stretch goal" and offered a two year warranty to all purchases because enough dollars were brought in, this was at no added cost to the customer.

That would put some faith in the company for me. Make me more eager to go through with it.

 

[qsk78]

Tried to pre-order but it leads me to this site
https://www.indiegogo.com/projects/geek-out-v2-portable-headphone-amplifier/contributions/new/#/contribute?perk_id=2870089
 
But this is not purchasing but Contribution. Does this guarantee that I get the device if I pay here? 

 

[Khragon]

  Tried to pre-order but it leads me to this site
https://www.indiegogo.com/projects/geek-out-v2-portable-headphone-amplifier/contributions/new/#/contribute?perk_id=2870089
 
But this is not purchasing but Contribution. Does this guarantee that I get the device if I pay here? 

Nothing is guarantee with LH Lab, just roll the dice.  If you haven't pre-order before that is not the perk you want.  You want the get the early bird one.  And that has no delivery date stated at all, so expect to be last in line, my guess, you won't get it until 2016.

 

[zach915m]

 
Nothing is guarantee with LH Lab, just roll the dice.  If you haven't pre-order before that is not the perk you want.  You want the get the early bird one.  And that has no delivery date stated at all, so expect to be last in line, my guess, you won't get it until 2016.

I pre-ordered before the Indie-Go-Go campaign was announced for the V2+, it's not conclusively answered in the emails, maybe one of you guys know.  Do I absolutely have to continue my order through Indie-Go-Go to get my V2+?  Or can I just wait until after the campaign and still pay the $ when my unit is ready since I paid my $2 through their website? 
 
It just doesn't seem they said that I HAVE to pay through the campaign, but said that they would LIKE it if I did.  I can open a ticket if I need to. 

 

[uncola]

The email said they would like it if you paid on the first day of the campaign so they get listed as a trending campaign.  but yes you have to pay during the campaign to get your geek out v2..  I think it's a 60 day campaign.  I'm going to wait til the last day to decide.. not sure if I should get this since I have  vi dac coming in the same time frame as my batch 21 geek out v2

 

[beats88666]

Does anybody here has a chance to listen to geek out V2 yet? I have a Oppo HA-2, which is very good as I listened. It can be connected to iPhone directly via lightning to USB cable, however, V2+ connect iPhone via camera kit + lightning cable, which is one extra cable and lose its mobility. And Oppo cost $299. I am wondering how much better is V2+ sounds than Oppo HA-2 to justify the extra cable and waiting time? 

 

[zach915m]

  The email said they would like it if you paid on the first day of the campaign so they get listed as a trending campaign.  but yes you have to pay during the campaign to get your geek out v2..  I think it's a 60 day campaign.  I'm going to wait til the last day to decide.. not sure if I should get this since I have  vi dac coming in the same time frame as my batch 21 geek out v2

Cool thanks!  Me too, I'll probably make a split second decision right at the end.

 

[SoAmusing777]

 

 

 

If any of you plan to get it, let me know. I'm trying to get an infinity version of the V2+, because if otherwise, I'm not getting anything. I need to get like 1 more referral. No benefit buying it yourself or going through me, but I can answer questions

 

[noa2450]

This product indeed seems to be worthy the bucks, tho their marketing strategy seems completely childish.

That said, I do feel an urge to preorder the v2+ - but can anyone tell me what batch they are at now and when it will be shipped. I cannot see that information myself before payment on IGG.

My very best regards.

 

[prot]

my advice...


get your money back, even if you change your mind take a look at the for sale forums and you'll see that even people that back there products don't want it and you can get it on the cheap.

+100
Really pissed about this right now. I took the preorder offer only because they promised 'no fees until shipping' .. and figured out there will be enough reviews before I get my turn at the end of the year.

But a few weeks ago I got an email saying that I should pay in ~2 months via Indiegogo ... kinda pricky but still somewhat ok so I did nothing. But then I got another email yesterday saying that I have two days to pay... together with a clear threat that they'll cancel my preorder if I dont.

F*uck off LH. You had about 10 campaigns up to now, raised tens of millions and did not deliver even one single time. Do you guys have any ideas what a promise means!? Any ideas what delivering on a promise means ?!

You can count on a indiegogo complaint from me, this is screwed.

 

[Khragon]

Got this email:
Quote:

We found a problem, however, in the way we're handling pre-orders, thanks to the astute eyes of some of our Indiegogo backers who didn't pre-order on our website. They're wondering why they have to wait until December or even January before we start shipping their units when they're the ones who’ve already paid in full. It's a valid concern, especially when you consider that a few folks reserved more than needed spots in the queue by throwing in just a few dollars. It’s just created all kinds of issues for everyone.

Gavin needs to learn some respect, how would he know the people that put in multiple order won't honor their deposit, and who decided to list their product for pre-sale at "just a few dollars"???  It's obvious that LH Lab really is the one that is not honoring their own pre-order terms.  Like I said before, this is all a scam to get onto Indiegogo trending listing, no person/company in their right mind open a product for sale with a deposit for $1/$2, at least it needs to be 20-50%.  I'm was contemplating of paying at the end of the campaign, but after reading this email, I won't be.

 

[khaos974]

Does anyone know if the Geek Out V2+ can work with a dead battery when plugged in the USB port of a computer?

 

[killaHz]

We found a problem, however, in the way we're handling pre-orders, thanks to the astute eyes of some of our Indiegogo backers who didn't pre-order on our website. They're wondering why they have to wait until December or even January before we start shipping their units when they're the ones who’ve already paid in full. It's a valid concern, especially when you consider that a few folks reserved more than needed spots in the queue by throwing in just a few dollars. It’s just created all kinds of issues for everyone.

Gavin needs to learn some respect, how would he know the people that put in multiple order won't honor their deposit, and who decided to list their product for pre-sale at "just a few dollars"???  It's obvious that LH Lab really is the one that is not honoring their own pre-order terms.  Like I said before, this is all a scam to get onto Indiegogo trending listing, no person/company in their right mind open a product for sale with a deposit for $1/$2, at least it needs to be 20-50%.  I'm was contemplating of paying at the end of the campaign, but after reading this email, I won't be.

They sold cheap options to buy, and now, due to complaints from the non-buyers of those options, they're retroactively and unilaterally modifying the terms under which those options were sold.

This might make a decent exam question in a law school Contracts exam. The only reason they're going to get away with this is the fact that the dollar sums involved are small. If the sums were worth litigating over, they would be in a world of hurt.

 

[SoAmusing777]

They sold cheap options to buy, and now, due to complaints from the non-buyers of those options, they're retroactively and unilaterally modifying the terms under which those options were sold.

This might make a decent exam question in a law school Contracts exam. The only reason they're going to get away with this is the fact that the dollar sums involved are small. If the sums were worth litigating over, they would be in a world of hurt.

And honestly, I kinda wish the dollar amount was higher, so that would stop this BS. They have lost my business until they change their ways. Go get F'D LH labs, POS. 

 

[senorx12562]

Well, it would be pretty poor Ponzi-scheme technique to tell people you're running out of cash and need to sell another wave of investors in order to cover your current commitments.

Yeah, only the gummint can get away with that.