[Mad Lust Envy]

The title says that the expiration date is November 30th, but the first entry has been rewritten on November 15th.
It should have been written as November 30th a few days ago, but has it suddenly shortened?

Sorry there was some miscommunication somewhere. It is the 15th.

 

[Mad Lust Envy]

does anyone know where to buy the traded LCD-4 that Audeze got in for the trade to LCD-5

We will be selling them in the future sometime early next year. Specifics haven't been ironed out yet.

 

[takoyaki]

Sorry there was some miscommunication somewhere. It is the 15th.

I was contacting Audeze support.
It arrived on November 18, the email stated that the expiration date was November 30.
Does that mean the expiration date has been shortened without an announcement?

 

[Audeze]

We had an initial period of November 30th at first, but was supposed to have been changed to the 15th. That was our error. We will still honor your current trade in, even if slightly past the expiration period. We sincerely apologize for the Mix-up! You should be good to go for your particular unit.

 

[takoyaki]

We had an initial period of November 30th at first, but was supposed to have been changed to the 15th. That was our error. We will still honor your current trade in, even if slightly past the expiration period. We sincerely apologize for the Mix-up! You should be good to go for your particular unit.

I am confused.
I wait for a reply from Audeze Support at audeze.zendesk.com.

 

[Audeze]

I am confused.
I wait for a reply from Audeze Support at audeze.zendesk.com.

I've sent you a private message, so we can offer assistance directly.

 

[kwansheungchi]

We had an initial period of November 30th at first, but was supposed to have been changed to the 15th. That was our error. We will still honor your current trade in, even if slightly past the expiration period. We sincerely apologize for the Mix-up! You should be good to go for your particular unit.

I also planned to trade in my LCD-4 before November 30th and am checking back this thread again for the email address to start the procedure. Didn't know that the date has been changed. Could you please also help me to trade in my LCD-4? Thank you.

 

[Audeze]

I also planned to trade in my LCD-4 before November 30th and am checking back this thread again for the email address to start the procedure. Didn't know that the date has been changed. Could you please also help me to trade in my LCD-4? Thank you.

PM sent

 

[Clive101]

PM sent

Does the same offer apply to the UK.....or have you forgotten the UK ?

 

[Audeze]

Does the same offer apply to the UK.....or have you forgotten the UK ?

We do offer our international distributors some support for this trade-up program. However, our international distributors are independent companies, and they can decide if they want to offer this program in their local market. Also, if they decide to offer this trade-up program, their pricing may be different than our USA pricing. EU/UK laws prevent us from having significant control over our distributors.

 

[cmonino]

We do offer our international distributors some support for this trade-up program. However, our international distributors are independent companies, and they can decide if they want to offer this program in their local market. Also, if they decide to offer this trade-up program, their pricing may be different than our USA pricing. EU/UK laws prevent us from having significant control over our distributors.

I'm in the same boat, thought the date was the 30th.

Sent out an email today with all my info and serial for the trade in. Actually bought them only 4 months ago.

 

[Clive101]

We do offer our international distributors some support for this trade-up program. However, our international distributors are independent companies, and they can decide if they want to offer this program in their local market. Also, if they decide to offer this trade-up program, their pricing may be different than our USA pricing. EU/UK laws prevent us from having significant control over our distributors.

I have contacted my dealer a second time (as was advised it was not available) and UK distributor today.
Waiting for the reply.
Thank you for confirming you offer help for the upgrade...all I hope they can help as well.

 

[Clive101]

We do offer our international distributors some support for this trade-up program. However, our international distributors are independent companies, and they can decide if they want to offer this program in their local market. Also, if they decide to offer this trade-up program, their pricing may be different than our USA pricing. EU/UK laws prevent us from having significant control over our distributors.

UK distributor not interested in participating, looks like I am out of luck in the UK.

 

[Dloines]

This is great and I've sent my email to Audeze support requesting the trade-in. Ever since getting the 1266, my 4z have been sitting unused. Hoping that the lcd-5 will be a nice upgrade to the 4z and perhaps a competitor to the 1266.

I requested the trade-in of LCD4 for the LCD5 too, have you received your LCD5, if so how long did the process take once they received your trade in LCD4?

 

[cangle]

I requested the trade-in of LCD4 for the LCD5 too, have you received your LCD5, if so how long did the process take once they received your trade in LCD4?

Once they received my 4z it took about three days for them to look it over and approve it for the trade-in program. Then I was quoted 4-6 weeks due to a manufacturing delay for delivery of the 5 but they ended up shipping it out in about 2 weeks to my surprise and I have the 5 now.