Kozee Sound Solutions ** MAJOR CS ISSUES - NOT RECOMMENDED (info in first post) ** Custom IEMs & Reshell review
Apr 22, 2011 at 11:38 AM Post #227 of 852
Hi!
 
I think you are asking to much from Adam, think about it. Lots of people asking different questions, if he was to answer every email he gets he would pass his days just replying to emails, who will run the business then?
 
Apr 22, 2011 at 12:27 PM Post #228 of 852
 
Quote:
Hi!
 
I think you are asking to much from Adam, think about it. Lots of people asking different questions, if he was to answer every email he gets he would pass his days just replying to emails, who will run the business then?


I understand he can't sit around answering emails all day, however he went from responding in a day or two, which was posted on head-fi to once a week, so that too should be posted on head-fi so people know what to expect.  His site still says 10-14 business days turn time, which again is no longer the case.  It is easy to see why, though, as he turns out a quality product for a low price for the reshells and his X1 is the lowest cost custom out there, and especially now with his detachable cable surprise.  I also know he has another thing up his sleeve, and it looks like he is expanding what he is selling, so I am sure he is super busy.  My post was to inform people of the current response times to avoid frustration.  Check the Pico Slim thread where Justin of Headamp said the Pico Slim would ship several months before it actually did which lead to a lot of unhappy people.  I am not saying Adam is the same as Justin, but from a CS standpoint it is better IMO to set accurate expectations.
 
Apr 22, 2011 at 1:09 PM Post #229 of 852


Quote:
Quote:
Hi guys!

Has someone form Europe ordered the Universall Reshelling? How long the entire process took?

i've chosen the International Express shipping,so i think they provide a tracking number don't they?

Will Adam send the ear impression kit also using this shipping option? He e-mails you when he ships the impressions and/or the custom?

Thanks in advance guys!

Greetings from Portugal!

 




Anyone?

How much time takes Adam to answer the e-mails? I've sent an e-mail at 19 April and sitll nothing.
Thanks!
 


No confirmation e-mail no sending email no receiving e-mail. He's obviously buried by us and others not associated with Head-Fi, plus he's attempting to expand the business into his own cables too. I have no reason to believe he won't get back to you and send your package. Process for me between mold kit order and receipt of finished customs was 6 weeks and I'm two states over. I expect He'll send via mail. Turnaround time will be more due to customs I'm sure. 10 weeks? Try to be patient, it's worth it.
 
 
Apr 22, 2011 at 1:27 PM Post #230 of 852
No confirmation e-mail no sending email no receiving e-mail. He's obviously buried by us and others not associated with Head-Fi, plus he's attempting to expand the business into his own cables too. I have no reason to believe he won't get back to you and send your package. Process for me between mold kit order and receipt of finished customs was 6 weeks and I'm two states over. I expect He'll send via mail. Turnaround time will be more due to customs I'm sure. 10 weeks? Try to be patient, it's worth it.
 


Hi! Thanks mate. I will wait patiently for more information from Kozee.
 
Apr 22, 2011 at 5:15 PM Post #231 of 852
does anyone know what polarity to run on westone cables? I remember reading how one side needs to be flipped on the stock housing, but I'm wondering if adam changed the wires around.
 
Apr 22, 2011 at 8:54 PM Post #232 of 852
 
From |joker|'s Multi-IEM-Review thread (with |joker|'s permission)

 

(2A15) Kozee Sound Solutions Infinity X1 Executive


Reviewed Apr 2011

Details: Entry-level single-driver custom from Kozee Sound Solutions
Current Price: $190 from kozeesolutions.com (MSRP: $189.95)
Specs: Driver: Vented BA | Imp: N/A | Sens: N/A| Freq: N/A | Cable: 4.6’ L-plug
Nozzle Size: N/A | Preferred tips: N/A
Wear Style: Over-the-ear

Accessories (4.5/5) – Cleaning tool, velvet carrying pouch, and hard clamshell carrying case
Build Quality (4.5/5) – Molding quality is adequate – the acrylic shells of my X1 Executive show fewer bubbles than with my 1964-T but the molds are also thinner, almost plastic-like in nature. The finish around the cable socket and nozzle bores is better than with the 1964-T but not quite up there with my UM Miracle. The matte finish is also different from the usual shiny, clear-coated acrylic of pricier customs. As for cabling, the X1 Executive utilizes a UE custom cable while the cheaper silicone-shelled X1 has fixed cabling
Isolation (4.5/5) – The isolation provided by the fitted acrylic shells is excellent, though it may not seem so at first. The passive attenuation is slightly below what the higher-end Etymotic earphones and my UM Miracle are capable of but higher than with the universal stage monitors from the likes of Westone and EarSonics
Microphonics (5/5) – Microphonics are pretty much nonexistent, as is the case with most customs. The cable cinch should still be used if the X1s were to be exercised in but for day-to-day use I don’t see myself bothering with it
Comfort (5/5) –The most obvious contrast to universal earphones is the lack of ‘suction’ created by the soft tips of most universals. Putting the customs in requires a bit of getting used to but the twisting motion eventually becomes second nature. The acrylic shells are hard but not in the least uncomfortable – sometimes I am aware of them and other times I forget they’re in my ears at all. Obviously fit will always depend on the quality of the initial molds and maybe a bit of luck but I can’t imagine a properly-fitting custom being uncomfortable. Kozee also offers an industry-leading 90-day fit guarantee, which should be taken advantage of if the customs remain even a tiny bit uncomfortable after an initial break-in period

Sound (8.7/10) – On the list of additional features that the Executive package brings to the X1 only one caught my eye – upgraded drivers. Presumably, the vents clearly visible on the rear of my X1 drivers are not a cosmetic touch and wouldn’t be possible with the silicone-shelled base model. I can’t see any markings on the transducer but it is a little smaller than the Sonion 2015s used in my 1964-T and positioned right near the nozzle. As usual, I can’t claim any direct knowledge of the effects venting has on a balanced armature transducer but, rear vent or not, the X1 is an impressive performer and does share some aspects of its signature with the $1100 vented-BA FAD FI-BA-SS.

The dominant aspects of the X1’s sound are the crispness and clarity – the earphone really makes no sacrifices whatsoever on either front. Being a single-armature design, however, it does sacrifice a bit of extension on either end as well as some note thickness to cover the entire spectrum. Sub-bass roll-off is most noticeable, dropping off fairly quickly below 45Hz or so. In contrast to my 1964-Ts, there is also no mid-bass boost adding extra warmth or punch to the sound. Instead, the X1 is more Etymotic-like in nature, with fairly flat and very tight bass. It is punchy and accurate but clearly not for those who desire sizeable bass rumble or body. In addition, the limitations of the X1’s low end are difficult to remedy with and equalizer – the bass can be dialed up a touch but attempts to change the nature of the earphones significantly are met with distortion. Definitely not one for bassheads, then.

The midrange of the X1 is balanced well with the low end and generally remains accurate and realistic. Though there is some upper midrange emphasis, the overall tone is more neutral than, for example, that of the brighter UE700 or darker Sennheiser IE7. As with the only other vented BA earphone I’ve heard, the FAD FI-BA-SS, the clarity and resolution of the X1 are outstanding – the single armature used by Kozee is a far cry from the drivers found in most sub-$100 universals. The only single-armature earphones besides the FADs that can compete on the clarity front are Etymotic’s HF- and ER-series models. That said, the detail level of the X1 is a half-step below what similarly-priced dual drivers such as the UE700 and Fischer DBA-02 are capable of. Even the Ety HF5 pulls ahead slightly by virtue of better texturing, which is not to say the X1 lacks texture. On the contrary, it seems to introduce texture – a bit of ‘grit’ or ‘grain’ over the midrange and lower treble – giving the illusion of being overly revealing. However, the detail and transparency aren’t quite on-level with the FI-BA-SS so all that results in is a little edginess and a fairly aggressive note presentation. In terms of thickness, the X1 is only a bit leaner than the ATH-CK10 but also slightly more dry.

The X1 is also somewhat guilty of following the Ety mold with the treble, which is slightly elevated without being notably harsh or sibilant. Like the midrange, it is a bit rough and edgy and tends to be very revealing of artifacts present on the recording – those looking for an earphone that will do some post-processing on sibilant tracks will be better off with a Westone or Earsonics model. Clarity and detail are quite good and there’s plenty of sparkle to go around – not quite as much as with the UE700 but close to Fischer’s DBA-02 and the like. As a result, the X1 stops just short of being unambiguously bright without losing the extra bit of energy associated with prominent treble but those who find Etymotics fatiguing will want to stay away. Extension is quite decent and the X1 remains crisp and resolving all the way up. Still, though the X1 wouldn’t be out of place in the Etymotic lineup (it would fit in between the MC5 and HF5), there is no mistaking its sound for that of the armature-based Ety models. If I had to pick the universal they remind me most of it would be the $1100 FAD FI-BA-SS. Of course they don't have the detail of the BA-SS and the bass response lacks the power, richness, and fullness of the FADs but the disproportionately high level of clarity, the overall tone, and 'naked' feel of the sound are similar.

In terms of presentation, the X1 Executive again proves itself an impressive piece of kit. Its soundstage is wide – wide enough to compete with the most capable universals – but lacks a bit of depth and height in comparison. While the soundstage of the 1964-T is a lot more compact, it is also quite a bit more spherical in shape. The 1964-T also has better imaging - the X1 may have plenty of air but it doesn’t really have the positioning precision of my other customs or higher-end universal such as the CK10 or W2. The headstage of the X1 is impressive for an earphone and broader than with the 1964-T. Like a few of the higher-end dynamics, the X1 really has an out-of-the-head feel to it but sacrifices the ability to portray intimacy to an extent, partly because of the fairly average dynamic range of the earphones. As a result, stereo separation can seem just a touch exaggerated at times and the ability of earphones such as the Westone UM3X and Earsonics SM3 to “center” vocals within the headstage is lost on the X1. Instrumental separation is expectedly quite good but stops just short of the Ety HF3 and Westone 2. Tonally, the Kozee is just a touch cooler than my Ety HF3 but still remains a bit closer to ‘neutral’ than ‘cold’. A note on usability – although the specs of the X1 are unpublished, the earphones Kozees do hiss very slightly with my netbooks and some portable amps and may not mesh particularly well with sources that have high noise floors.

Value (9/10) – Though the base Infinity X1 runs an incredibly affordable $139 including DIY impressions, the $50 Executive upgrade buys additional accessories, acrylic shells, custom artwork, detachable cables, and a vented transducer. Either way, you get the fit and isolation of a custom earphone, not to mention the build quality and customization options that come with venturing into customs territory. The sound put out by the single armature combines excellent clarity with a wide soundstage and presents slightly rolled-off subbass, crisp and aggressive midrange, and elevated, but not downright fatiguing, treble. It has to be noted that as with all customs, the sound signature cannot be modified with alternate tips or a different insertion angle as it can with universal earphones. A set of customs – especially one as cheap as the Kozees - is also not nearly as easy to walk away from as a similarly-priced universal. With those reservations in mind, the $189 full-shell custom from Kozee provides some very impressive value for money.

Pros: Clear, neutral, and accurate sound; excellent long-term comfort; no cable noise
Cons: Correct insertion takes some getting used to; less isolating than silicone-shelled customs; not as smooth or level-sounding as some similarly-priced universals


 
 
Apr 26, 2011 at 7:30 AM Post #233 of 852
Hi guys!

Has anyone received an e-mail from Mr. Adam? It's been more than a week since his last reply...

I made my order on April 19 and no money was charged from my bank account. Is that normal?

Thanks guys
 
Apr 26, 2011 at 9:31 AM Post #235 of 852
Kozee also makes ear plugs. I figured why not get something to protect my hearing for loud environments that works better than the foam/wax ear plugs and doesn't need to be replaced.  I go to concerts from time to time as well as some other loud events such as auto racing, so why not invest in protecting my hearing?  Basic silicone ear plugs (which I have) are $74.95 and plugs with filters are $129.95. I got the standard silicone which isolate better than foam/wax ear plugs I have previously bought. The ear plugs have little notch cut out of the back for removal as shown in the 2nd picture below.
 

 

 
Apr 26, 2011 at 10:43 AM Post #237 of 852

Quote:
Interesting...so is that what the notch is for (also present on my X1)? I thought it was just part of the mold that Kozee uses for their silicone IEMs/earplugs.


I believe it is for easy removal.
 
Apr 26, 2011 at 11:47 AM Post #239 of 852


Quote:
Quote:
Hi guys!

Has anyone received an e-mail from Mr. Adam? It's been more than a week since his last reply...

I made my order on April 19 and no money was charged from my bank account. Is that normal?

Thanks guys




Anyone? Thanks!


Sorry, I have not, although I haven't really asked him anything. I just sent my X1s back for a very minor fix, and I don't expect that to be done for a few weeks so I have not been expecting an email. You can try the option on their contact page to have them call you.
 
 
Apr 26, 2011 at 12:03 PM Post #240 of 852
Sorry, I have not, although I haven't really asked him anything. I just sent my X1s back for a very minor fix, and I don't expect that to be done for a few weeks so I have not been expecting an email. You can try the option on their contact page to have them call you.
 


Ok! Thanks.

How did you make the payment? I left my credit card data when i made the order but they have not charged me anything yet. Is Paypal a better option? Thanks!
 

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