Dear FiiO,
I read the James letters and i know and i understand all the situation. I'm a program developer and i know all the complex, problems and limitations of programing on Android. I also understand that you have migrated from an outside company, Hibby Music maybe, and you have created your own development team, and in fact it seems very good and the best you have done.
I'm also happy to contribute to develop de best Android player for FiiO, which has no competition, and which will be, in the future, the best in the market, better than the Astell & Kern, Onkyo, Pionner, etc. players. And also i wish that in the future be best than Neutron and JetAudio. I'm also want to contribute with a lot of ideas, suggestions, recommendations, functions, features and more.
I also understand that all this has gone out of your hands and is taking more time than you promised for the firmware update, and also are emerging more problems than you imagined.
But I also understand the users frustations on waiting a lot of time for the new FW version. And for those who are trying the beta software i also understand that is a personal decision to try with a beta software that all knows that is unfinished software with a lot of bugs. Anyone who installs beta software is implicitly accepting the bugs, errors and problems that this entails.
For example in my case, i try all the beta to see the new features and bugs, and then, because of the scanning problem, i return to the FW 2.0 that scans all my music.
When i have time, i spend time investigating bugs, or the matter of some bugs like you, because i like it and i like to do it.
But when i want to play music without the scanning problem, i return to the FW 2.0 and plays very well with the best sound quality that i never heard in my life later.
And because 3.0.x is a beta FW and exist other FW, the 2.0, that is not beta and runs very well (except the Google Play Services problem), I do not complain, nor do I require responsibilities to FiiO. I expend my time with FW 3.0 and investigating bugs to help FiiO because i want it and like to do it.
I'm happy with Fiio X7 with FW 2.0. I also want more features and funtions, but i'm happy with it and how it sounds. And i don't expect to not buy any other FiiO in the future, i expect that FiiO finished well this work, and waiting to see the future FiiO X7 II Pro.
But I also think that FiiO should take us into consideration, and highly value everything that we are doing to help us to find faults, bugs, error, problems, missing functions, spending a lot of hours of our time, to really help FiiO to develop better software and to finish FW 3.0 without bugs. FiiO has to take into account all the flaws, bugs and problems we are discovering, sending them audio files and log files, even being us who find the problems that cause certain bugs.
And for all this I think FiiO would have to be very grateful to all of us who are doing the main and most active beta testing, we are less than 20 in head-fi, and give us for free, when its released, the FiiO X7 II Pro, for our help, our collaboration, our time, our suffering with bugs, our patience, and more.