[Deleeh]

My Hip 2 has arrived today.
I really appreciated the loss-free packaging, but the bigger frustration is that when you have Apple devices, there's nothing in them.

Unfortunately, my non-Apple camera adapter didn't fit in.
Then I wanted to buy one and was faced with an empty shelf.frustration number 2.

Now I have ordered one.
So either you buy the overpriced adapter or Ifi offers one for an extra charge.
I didn't find one on the German site where I ordered my Hip 2, otherwise I would have ordered one.
When I got home I found a cable from Usb A female and male.
What to do as an emergency over Easter.

The good piece drives the Aeon R/T relentlessly without further ado, I'm thrilled.
I won't say anything about the sound because I've only just switched it on.
But for now it's decent.
Without gain I like it best so far and Xbass.

There are still two things that irritate me.

Somehow I don't see a led display for the battery.
It doesn't show me if it's charging or not and what the status of the battery is.
After unpacking it went to the charger anyway.

The second thing is more cosmetic, on the side where the Ifi logo is, I assumed it was set up correctly, and when I hold it in my hand it seems to be correct.
What I don't understand is why they didn't label the Gain,Xbass,On/Off on the side where the Ifi logo is instead of on the back?
For me personally, I would have preferred it that way.

Apart from that, I don't have any questions except the ones from my previous post.

 

[iFi audio]

Yes, I downloaded the Zip file, but the BIN file is the only thing inside - no instructions.

I have also used this Hip-DAC with my mobile phone with the same distortion/low volume level in the left channel. This eliminates the PC USB drivers as the culprit. Will the XMOS update actually modify the Hip-DAC?

Can you please see this handy vid we did a while ago?



As for XMOS updates aka firmware changes, they're all described here: https://ifi-audio.com/download-hub/

Please select youd iFi device from the list, type in its serial number and all features of a given firmware will be listed there. Thanks!

 

[iFi audio]

Somehow I don't see a led display for the battery.

Can you please take a look at hip-dac 2's user manual here: https://ifi-audio.com/wp-content/uploads/2021/09/hip-dac2-User-Manual_Ver1.11_ok.pdf

The section .9 covers all the battery statuses, thanks!

What I don't understand is why they didn't label the Gain,Xbass,On/Off on the side where the Ifi logo is instead of on the back?

I hear you, but all hip-dac 2's labels are on its underside to preserve its clean external look. Some folks would rather have that info visible, but most enjoy the product the way it is now. Thanks for your feedback!

 

[Deleeh]

Can you please see this handy vid we did a while ago?



As for XMOS updates aka firmware changes, they're all described here: https://ifi-audio.com/download-hub/

Please select youd iFi device from the list, type in its serial number and all features of a given firmware will be listed there. Thanks!

Hello,
Thanks for the feedback.����

I did the firmware update yesterday after reading up on it.
I had installed version 7.3 on it and updated to 7.4C.

The 7.4 has in any case fixed the crackles and interruptions under Android.
But it still stutters occasionally as if the CD is jumping.Is it normal,oder Cabel issue?

Under Apple I have no problems with Tidal there it was similar to Android befor but not as extreme under 7.3.
With the update to 7.4C it's great no more glitches, full enjoyment.

And under Apple is also full Mqa with the purple display.
Android only shows green or blue.

I am now also familiar with the battery indicator.

If you can still fix the problem on Android I would be really happy when is a issue with the firmware.
I'm amazed at what the little one can do.
When there is no interference, it is a great pleasure to listen.

 

[iFi audio]

The 7.4 has in any case fixed the crackles and interruptions under Android.
But it still stutters occasionally as if the CD is jumping.Is it normal,oder Cabel issue?

This might be related to your Android device and possibly your app of choice. How do you send music to your hip-dac 2 from there? And within that app are there any buffering settings you can change? Thanks!

 

[Deleeh]

This might be related to your Android device and possibly your app of choice. How do you send music to your hip-dac 2 from there? And within that app are there any buffering settings you can change? Thanks!

Hello,
Thanks again for the feedback.

It is a work tablet which may be used in the private sector.
It is a Samsung Galaxy Tab Active 3, where I have set Bit and deapth in the sound settings. Bit can still be set
I can't set anything else except the equaliser and listening test.
I connected it with the blue cable that came in the box, Usb A to Usb C. I don't think I can do anything with Tidal.
I don't think I can set anything for Tidal. I would have to check again.
Otherwise, a little help on where to set the buffer would be very helpful.

Thank you for replying on Easter, much appreciated.

 

[iFi audio]

Thank you for replying on Easter, much appreciated.

Sure, no problem

It is a work tablet which may be used in the private sector.
It is a Samsung Galaxy Tab Active 3, where I have set Bit and deapth in the sound settings. Bit can still be set
I can't set anything else except the equaliser and listening test.
I connected it with the blue cable that came in the box, Usb A to Usb C. I don't think I can do anything with Tidal.
I don't think I can set anything for Tidal. I would have to check again.
Otherwise, a little help on where to set the buffer would be very helpful.

The best way to move forward would be to use a different Android device and possibly replicate the issue. Is there a chance you could try that?

 

[Deleeh]

I will try on my phone.
I listened to the Samsung tablet for an hour on the train today and it was only there briefly.
Then no more.
Is the question could it possibly be from the burn in?

My impression is that the 7.4C update has contributed well and the more the little one runs, the better it gets and the less often it occurs.

I will continue to observe it.

Thanks again for the feedback.
I'll try it out in the hotel with the smartphone and try it out with the tablet without internet and with.

 

[iFi audio]

I will try on my phone.
I listened to the Samsung tablet for an hour on the train today and it was only there briefly.
Then no more.
Is the question could it possibly be from the burn in?

My impression is that the 7.4C update has contributed well and the more the little one runs, the better it gets and the less often it occurs.

I will continue to observe it.

Thanks again for the feedback.
I'll try it out in the hotel with the smartphone and try it out with the tablet without internet and with.

Thanks for your feedback. Any pop and crack noises aren't related to burning in a product, at least not in most cases, which is why I've asked to use a different transport with the same OS and track any changes. But if things are getting better, that's all that matters. Still, please keep us updated once you listen to your hip-dac 2 some more, thanks!

 

[tensleep80]

Our support will update your ticket shortly, but just to clarify, do you mean drivers or firmware? If the former, please see this page:

https://ifi-audio.com/download-hub/

There's an orange button there that downloads the archive with instructions inside, thanks!

I had some time to work with the HipDac and the SE535 IEM today. When I purchased the SE535, I purchased two pair, one intended to gift to my son. Since I haven't seen him recently, I decided to try the second pair as a further test to isolate the problem. Well, the ifi HipDac is performing flawlessly with the second pair of IEMs. So, the problem now shifts to Shure. What my son doesn't know won't hurt him

 

[iFi audio]

What my son doesn't know won't hurt him

Exactly

Well, the ifi HipDac is performing flawlessly with the second pair of IEMs.

Thanks for letting us know and I'm happy to read that the issue wasn't on our product's end

 

[Deleeh]

Hello,

Quick question, does the adapter here allow me to get power from the Pentacon port of the Hip 2 when I connect my Aeon R/T headphones to it or is it simply for headphone conversion purposes?
I am aware that I do not have a symmetrical connection.
But to be able to retrieve purely from the power should be feasible or do I have a thinking error?

https://ifi-audio.com/products/headphone-adapter-3-5mm-to-4-4mm/

 

[iFi audio]

Quick question, does the adapter here allow me to get power from the Pentacon port of the Hip 2 when I connect my Aeon R/T headphones to it or is it simply for headphone conversion purposes?
I am aware that I do not have a symmetrical connection.
But to be able to retrieve purely from the power should be feasible or do I have a thinking error?

https://ifi-audio.com/products/headphone-adapter-3-5mm-to-4-4mm/

As per that adapter's description, it will enable your 3.5mm single-ended headphones to work with a 4.4mm balanced output device, such as our hip-dac 2. Hope this helps, thanks!

 

[Deleeh]

As per that adapter's description, it will enable your 3.5mm single-ended headphones to work with a 4.4mm balanced output device, such as our hip-dac 2. Hope this helps, thanks!

Hello,
Thanks for the feedback.

I am aware that it works because it comes from your company .

I'll try to rephrase the question.
When I plug my Aeon into the 3.5 jack, I can reach the end with the potentiometer without imatch.
Would that be possible with the use of the adapter that it will not be the case?
So that I benefit from the power boost without having to activate the Imatch button using the adapter.

I am not interested in the symmetrical story but only in the power indication with the adapter under the Pentacon socket whether it is set free even though you have headphones with a 3.5 mm plug.

 

[iFi audio]

I am not interested in the symmetrical story but only in the power indication with the adapter under the Pentacon socket whether it is set free even though you have headphones with a 3.5 mm plug.

hip-dac 2's specs list 400mW@32Ω for its 4.4mm output and 280mW@32Ω for its single-ended output. I'm pretty sure that upon connecting your cans to the former socket you'll tap into its power regardless of an adapter, but I'll double-check that with our R&D if that's okay. Thanks!