I've never used that before, so do I open the chase and spray around headphone jack connecting area? What I do to temporary fix the problem is poke my finger to headphone jack, move around till both channel come up. :/
I know it is ridiculous for me to be posting this long after this thread originated, but I have had this problem (2020) and iFi Support suggested it was either weak contact spring in the jack or dirty contacts. Because of the design of these jacks, when a headphone plug is inserted into the jack, there are a pair of contacts that are forced open to disconnect the RCA output. If you plug headphones into the jack and one channel doesn't operate in the RCA's once the plug is removed, (in my case the left channel was open) it can only be one of the two issues that support suggested. So, I uncased the unit and carefully inspected the operation of the jack contacts. Didn’t see anything loose, so used a Q-tip to introduce some Caigs Deoxit D5 into the jack through a hole in the top of the jack cover and used a plug to exercise the springs and contacts. Blew the remaining contact cleaner out of the jack with a computer duster, put it back together, and now working perfectly! I believe that the jack contacts just get dirty or oxidized and need to be cleaned.
I know it is ridiculous for me to be posting this long after this thread originated, but I have had this problem (2020) and iFi Support suggested it was either weak contact spring in the jack or dirty contacts. Because of the design of these jacks, when a headphone plug is inserted into the jack, there are a pair of contacts that are forced open to disconnect the RCA output. If you plug headphones into the jack and one channel doesn't operate in the RCA's once the plug is removed, (in my case the left channel was open) it can only be one of the two issues that support suggested. So, I uncased the unit and carefully inspected the operation of the jack contacts. Didn’t see anything loose, so used a Q-tip to introduce some Caigs Deoxit D5 into the jack through a hole in the top of the jack cover and used a plug to exercise the springs and contacts. Blew the remaining contact cleaner out of the jack with a computer duster, put it back together, and now working perfectly! I believe that the jack contacts just get dirty or oxidized and need to be cleaned.
sorry for the late reply, thanks for the tips, I've retired ifi nano, I might dig it out and give it a try, hopefully it'll fix the problem and possibly sell it
sorry for the late reply, thanks for the tips, I've retired ifi nano, I might dig it out and give it a try, hopefully it'll fix the problem and possibly sell it
Hope it works for you. It's very easy to open the case and using a spray contact cleaner should work. I sprayed a little of the Caig's into the cap and used a q-tip to introduce it into the jack. I didn't want to spray that cleaner all over everything.
sorry for the late reply, thanks for the tips, I've retired ifi nano, I might dig it out and give it a try, hopefully it'll fix the problem and possibly sell it
I don't see a hole in the top of the jack cover, it's covered by a clear plastic, and three little black plastic bits securing the clear cover. Do I have to take off the clear cover?
I didn't take off the cover. The hole I used may be in the back or on the top of the cover. It doesn't really matter where you put the cleaner, as long as you get it on the contacts. If worst comes to worst, you can cover the rest of the interior and use a very quick spray into the headphone jack. I would try to avoid overspray as much as possible, exercise the contacts with the headphone plug and then use a PC compressed air duster to dry it off. Good luck!
I didn't take off the cover. The hole I used may be in the back or on the top of the cover. It doesn't really matter where you put the cleaner, as long as you get it on the contacts. If worst comes to worst, you can cover the rest of the interior and use a very quick spray into the headphone jack. I would try to avoid overspray as much as possible, exercise the contacts with the headphone plug and then use a PC compressed air duster to dry it off. Good luck!
In answer to my own question (thank you ifi for the superb and quick reponse from your support team - Amber and Yolanda), i used a torx t6 (wera) and removed the battery, it works perfectly without the battery.
In answer to my own question (thank you ifi for the superb and quick reponse from your support team - Amber and Yolanda), i used a torx t6 (wera) and removed the battery, it works perfectly without the battery.
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