iFi Audio Nano iDSD discussion + impression
Apr 19, 2021 at 6:52 PM Post #2,030 of 2,063
Has anyone played with the different firmware and could comment on the sound quality with pcm files (one version against the others)

thanks

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You might want to serach on Head-fi what people have to say about our optional GTO filter that's applied to all PCM data in our DACs. That's one of the major differences between firmware versions.
 
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Jul 27, 2021 at 6:20 AM Post #2,031 of 2,063
My computer went into sleep mode with the nano connected by usb and the headphones were connected. I heard a static pop several times from the headphones when i didn’t have them on, and when i started to use the computer, the volume was maxed out even though the volume pot was physically at 9 o clock. This made my Grados distort and I do have a constant ringing in my right ear now. There’s also a channel imbalance all the way past 11 on the potmeter and it crackles a bit when i change the volume. I already posted a ticket on Ifis support pages a couple of days ago, but haven’t gotten any reply. I followed Ifis guide on how to update to the latest firmware the first time i used it. I’m skeptical about continuing to use it, since I can’t trust the volume pot anymore. Has this happened to anyone else?
 
Aug 2, 2021 at 3:00 PM Post #2,032 of 2,063
My computer went into sleep mode with the nano connected by usb and the headphones were connected. I heard a static pop several times from the headphones when i didn’t have them on, and when i started to use the computer, the volume was maxed out even though the volume pot was physically at 9 o clock. This made my Grados distort and I do have a constant ringing in my right ear now. There’s also a channel imbalance all the way past 11 on the potmeter and it crackles a bit when i change the volume. I already posted a ticket on Ifis support pages a couple of days ago, but haven’t gotten any reply. I followed Ifis guide on how to update to the latest firmware the first time i used it. I’m skeptical about continuing to use it, since I can’t trust the volume pot anymore. Has this happened to anyone else?

I'm sorry to hear that. From what I can tell I haven't yet seen an issue such as yours. If there's no progress on your ticket within next two days, please let me know!
 
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Aug 3, 2021 at 6:31 PM Post #2,033 of 2,063
I'm sorry to hear that. From what I can tell I haven't yet seen an issue such as yours. If there's no progress on your ticket within next two days, please let me know!
They got back to me and the dealer will send me a new unit, as far as I can tell. That still leaves the problem with my tinnitus which I didn’t have before. I asked via ticket on your support page what I’m supposed to do with that problem, but I didn’t get an answer. Anything you might help with? I don’t particularly trust the new unit either.
 
Aug 3, 2021 at 7:03 PM Post #2,034 of 2,063
They got back to me and the dealer will send me a new unit, as far as I can tell. That still leaves the problem with my tinnitus which I didn’t have before. I asked via ticket on your support page what I’m supposed to do with that problem, but I didn’t get an answer. Anything you might help with? I don’t particularly trust the new unit either.
Our support staff usually replies within 48 hours or so, so at this time I'd wait for their message.
 
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Aug 10, 2021 at 12:48 PM Post #2,035 of 2,063
I waited for a week more now, no response and when I click the link to the support ticket, i get a 404 error.
 
Aug 10, 2021 at 12:49 PM Post #2,036 of 2,063
Any suggestions on what to do?
 
Aug 11, 2021 at 3:51 PM Post #2,038 of 2,063
I usually use my iFi Nano iDSD (silver) on an Emotiva UMC-200 with the analog RCA line outs and that works fine. When I try to use the coaxial digital out on the Nano however with the Emotiva, no audio is ever produced and no signal is shown. Unfortunately I don't have another coax digital device to try the Nano out with.

Anyone have any idea why this might not work?
 
Aug 11, 2021 at 4:06 PM Post #2,039 of 2,063
When I try to use the coaxial digital out on the Nano however with the Emotiva, no audio is ever produced and no signal is shown. Unfortunately I don't have another coax digital device to try the Nano out with.
To address this and try to help you out (or at the very least try!), I could use some extra info. Can you please explain how you connect everything and where, and which Emotiva product are we discussing?
 
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Aug 11, 2021 at 4:38 PM Post #2,040 of 2,063
To address this and try to help you out (or at the very least try!), I could use some extra info. Can you please explain how you connect everything and where, and which Emotiva product are we discussing?

(thanks for the help!)

Emotiva UMC-200

Coaxial out from the Nano to the CD-1/Coaxial digital input on the Emotiva (I've also tried CD-2 as well, which is just a different coax jack). The UMC-200 is somewhat flexible for adjusting which input jacks are used, especially when using video sources. But there is no way to change the audio inputs for the CD source inputs that I'm using.

I expected to at least see some activity on the UMC-200 that it received a signal (like I do for optical or HDMI sources) when the Nano is playing a track (tried laptops and iPads for sources), but nothing happens.
 

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