Hi guys, commonly a lurker, and I just received mine yesterday. (for the second time). This time is perfect, yay!
The story of the process is that my dog chewed up my right-side q-jay monitor
I generally like my q-jays and since I spent nearly $200 on them 2 years ago, I was pretty disappointed that I would have to go and buy something new for several hundred more dollars. I started searching head-fi for an overview on what else was looking good and I luckily came across this and the pictures thread. I read through the threads voraciously and decided that I would definitely want custom IEMs through Fisher Hearing.
That week, I started calling around to several hearing aid centers for ear impressions. In the San Jose CA area, I called a whole bunch of places and most wanted around $50. I persevered and eventually rang up Hall Hearing Center on Saratoga Ave totally hitting the jackpot, $15 for both ears! Ear impressions are a funky experience, ears feel plugged but not uncomfortable (I'm a very aggressive q-tipper)--for reference I got my impressions done on 3/11.
The following Monday (3/15) I sent my q-jays and ear impressions to Fisher Hearing. I requested a candy/light, light transparent blue and for them to check and make sure that my q-jays were still usable. Sending the stuff over to FH felt like sending into a black box. There is some amount of communication but it isn't a clear dialog.
Fast-forward about 2 weeks (4/1), I email Kaysen again and ask if the q-jays are usable, she says she'll get back to me, but she doesn't. On 4/2 she calls me saying they're ready and it's time to ship, unfortunately, I was at lunch and couldn't really talk, so shipping would have to wait until Monday. I received the reshells the first time on the 7th.
I popped them in my ears, first ever, and they fit great, good seal, comfortable, and I was psyched. Plugged them into my ipod to listen to a few tracks, but they had a problem, the left earpiece had a considerably lower volume than the right side; the left side sounded really muffled and wasn't as clear, the balance was skewed very far to the right. I tried listening to each ear individually to make sure that they sounded like how I thought they sounded, and even tried to pull off the right-side cable. That was a mistake as one of the pins in the cable pulled right out. Now I had two problems!
That Thursday, I shipped them right back to FH for repair. I just got them back last night. USPS showed that FH received the earphones on Monday, and they shipped backed to me via UPS ground. Altogether, under a two week turnaround including shipping.
Here they are, excuse my cellphone pictures
They sound clearer than the q-jays did originally and somehow brighter. This re-shell might have reduced the bass a bit, but I can't tell since I haven't been able to listen to my q-jays in over two months.
I'm definitely happy with these and will send triple.fi's off to FH to get re-shelled when I can get some for a good price.
