They probably won't acknowledge it, and will say there are no issues with the new screen. Just like they are handling the current noise issues on the beta DX 160.
iBasso DX160 - The listening experience only gets better and better. ******NEW FW 1.09 - link 1st page.******
- Thread starter Paul - iBasso
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axw
100+ Head-Fier
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Transition from "beta" to "final" would require fixing the most pressing bugs. What about WiFi and BT connection issues, I do not see them addressed anyhow.
Lurker0
Headphoneus Supremus
I'm sure there are no issues. That's why I mentioned Samsung: they were selling devices with AMOLED or TFT displays, which are quite different but both are of good quality. But surely that the difference is obvious, and some users prefer one to another, in both ways!
Crispoo
100+ Head-Fier
But how Samsung does it is different. The specific model names are different per region and different results can be seen if a search is done thru the said model number. We certainly cant hope that ibasso messed the screen on the retail160 just because we have the beta160, that would really kill ibasso as a brand.
Ibasso should make a quick response to us existing beta160 users before matters come to worse.
Amen.... Well said. And the fact Paul don't chime in here and explain but just leave arrogant posts on FB (it's just like a car) doesn't help either. In fact it looks like he does not care.This time I, respectfully, do not agree with you. I don't see them as trying to be transparent at all, and there have been many complaints on this thread alone.
When a company such as iBasso releases a product, said product should be complete and in 100% working order for all the things they advertise, and if it isn't it is up to said company to make it right, not abandon the early version, fix it, and resell it as an upgrade. All the while forgetting about the ones who purchased the earlier version. While I personally love mine, it DOES indeed have issues that make things advertised not work correctly, and many have complained about it on here (I'm sure there are also a lot of people that have said nothing due to its superior sound quality alone, or not actually needing those features). At the very least they should take the time to fix the issues that are not right about it. This is not what iBasso has done with the DX160 at all. Given they are releasing an "updated" version of the exact same DAP, and never having put the DX160 on their website, one could assume that this has been planned. This is a devious tactic at best!
Even if this hasn't been planned, why on earth would they release to public a product that isn't totally complete like a new start-up company might do to get funding to actually make things right after release? This is NOT a start-up company! (IMO) This is iBasso messing up, knowing it, and not wanting to lose any money fixing all the DAPs that are out in the wild. It is like them saying, "time-out, do-over, and to hell with all those that bought the early versions". And, $400 is NOT cheap, to be just throwing the money out there for an upgrade to fix the items that the customer should have had to begin with.
This is not an upgrade, it is an emergency fix to issues that cannot be fixed with FW, being called an upgrade. This typically leaves the owners of the first version out in the cold to ever have any support, or incoming fixes in the future. This, I could be wrong about, and iBasso may step up and do the right... something. I doubt this very much because it is also a typical behavior of Chinese manufacturers to "sell it and forget it" (eg.. Fiio).
And, this (I believe) is what has people up in arms at this point (myself included). It is not because they are putting more power output out of 3.5mm jack, and the new buyers "get this feature why can't I have it, it's unfair"?! It is the slap in the face and the big eff you to people who have already spent the money to buy a product that they are now saying (without saying the actual words) "thank you for beta testing for us, with your own money, but it's now time to move on to the important people".
I'm not trying to be argumentative, but I just think that more and more businesses are not being held accountable for screwing the customer over (whether it be huge, or small). If this happened with a company in the past, there would be a recall and re-issue of product before they would resort to selling an "upgrade" that is just a rehash of the same product that has been fixed to the standard that the earlier version was SUPPOSED to be in the first place.
All of this is just my (honest, and angry) opinion, so take it all with a grain of salt, and I could be totally wrong about all of it.
I had another opinion before this.... Customer care and close to his customers.
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WindowsX
Member of the Trade: Fidelizer Audio
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Well, DX160 is well loved and you all should be happy to see that manufacturer improving your beloved device. Maybe you can ask iBasso if they'll make 2020 upgrade program for first gen DX160 users.
Banbeucmas
100+ Head-Fier
I don't really think the screen is the issue here. We have been Informed that they will use it in January. The other thing they mentioned though
Lurker0
Headphoneus Supremus
That buffer op-amp? Would you be more happy to read "due to components shortage, we had to re-design for a different op-amp that shall not make negative impact on sound" (which is bad for marketing)? Who said the new one is better for all users and use? It is different, just like all AMP1-AMP9 (more than 9, actually - you know!) are all sound different. So what's the issue? Have you ever read "Specification is subject to change without a notice" mantra on each and every device and each component datasheet?
No a question mark above requires an answer, obviously.
Who what where?? Shortages? Only display was mentioned. Please don't downplay the Ibasso UPDATES. Higher slew rate wider bandwidth more power. And CTIA jack.
@Paul - iBasso please tell your part of the story here.
Crispoo
100+ Head-Fier
They might have made changes that we certainly do not know. Why release a new product under the same name if significamt improvements were not done with it? You mention the change in op amp, while it is possible that you can get a buffer op amp with the same specs, why would you choose to get a lower level or of the same level? If it is a new design with new components, aint it better to give it a new name?
Lurker0
Headphoneus Supremus
Search for low/high gain to find out different opinions
Never understood people who buy a dedicated DAP to use with a cheap handsfree..
Banbeucmas
100+ Head-Fier
Were this the case, it is actually bad wording from Ibasso for implying the 2020 version is "better" - and it clearly shows alreadySearch for low/high gain to find out different opinions
Same to me but eh. It has been a flaw that the device doesn't work on trrs, now they do.
And like someone mentioned
People will get what they think it is better, that's the problem here
Whatever the case, ibasso didn't do a good job publishing that post. It threw them into a lot of shade whether due to misinformation or customers ignorance.
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The issue is that the Beta DX 160 has issues, and they never got fixed or even acknoledged that they existed. However, they obviously knew there were issues from reading through this thread, and what do know a new improved version has been announced. Shady.
Lurker0
Headphoneus Supremus
Actually, I found nothing wrong in it, and so many negative and aggressive reactions from those who enjoyed their devices just a minute ago was unexpected! I believe iBasso should better ignore them.
Banbeucmas
100+ Head-Fier
It's on you. Whether people are ignorant or ibasso are truly giving misinformation. Reality that a lot of people didn't receive this post in a good way.
We can only let the story moving on and see how they reacts.
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