I would encourage you to not give up on IT03 quite yet. If you look at two posts I link here:
https://www.head-fi.org/f/threads/ibasso-audio-it03.807881/page-162#post-13437849
you'll see why I say that. The IT03 has very good bass, but it really is tip-dependent.
As you could see from my earliest post, I was initially VERY disappointed with the IT03. But eventually, I found Crystal Tips from Crystalline Audio (Brit company) and suddenly I loved them. Well actually, when I used the largest included silicone tips I started hearing some bass, which made me willing to work a little harder on the relationship. But the Crystal Tips got me in love with them.
Now I'm using Comply 500 Isolation tips, but mostly because of logistics and cost. Plus I foolishly bought large instead of medium from Crystalline.
To my ears, the IT03s has more sub-bass than every other IEM I've tried, and that goes completely missing without a really good fit. Also to my ears, it seems like the 'bass head' IEMs I've heard raise the mid-bass, and I don't hear that from the IT03.
My goto bass evaluation track is 'Jimi's Born Under a Bad Sign' from 'Blues'. The first 8 or so bars is a solo plucked electric bass riff. I both want to feel the notes and also heard the vibration of the strings. Beginning of 'The Chain' by Fleetwood Mac is very good as well. There's what I think are Tom Toms. I pay attention to how natural the beats sound. Also, Entwhistle's bass lines from 'My Generation' for pure joy.
So I think I first heard 'missing' sub-bass and non-lifted mid-bass, which sounded like no bass. But I'm so glad I persevered as these are now the only IEM I listen to every day, and are battling to a draw with my M1060s (my first planar -- both competent and novel).
I did see that you listed them for sale, so maybe I'm too late to save your relationship