GreenBow
Headphoneus Supremus
- Joined
- Feb 6, 2015
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I understand your reticence to try another TT2. Mine experienced the failure to initiate/clicking problem a couple of months ago. Since it’s basically the heart of my small system I was reluctant to send it in and be without it for some unknown amount of time. I was able to get the TT2 to go through the start up process with a 12 volt battery but eventually, even that was erratic. Sometimes it would take numerous tries to initiate; I discovered that once it did initiate I could quickly switch to the PSU and it would stay in standby mode but there are occasional intermittent power outages here and it would require the tedious restart process so I (reluctantly) sent it off. It was actually repaired in a couple of weeks (new board) and is fine so far.
The issue certainly was not the PSU; apparently (and I’m no expert for sure) it was the inrush limiter that failed which required the entire board to be replaced. I’m hopeful Chord has “solved” the problem by using a better limiter; they don’t want the bad PR generated by forums like this and don’t want to lose loyal customers who don’t want to deal with the annoyance of the repair process though I will say the US Texas repair facility was very helpful and made it as painless as possible. Unfortunately, Chord isn’t going to admit to a problem which might force a very expensive recall/potential class action litigation. I’m going to trust that the newest devices will have addressed that problem so I wouldn’t be reluctant to purchase one that was recently manufactured.
Do we have any idea what serial number range TT2 are affected?
@ TT2 thread,
I worry about the warranty expiring. However I think the warranty for the TT2 might be five years, so that's some breathing room.
https://chordelectronics.co.uk/warranty-policy
Quote:
The length of the warranty can be found on each product’s partnering webpage. Typically for accessories, it is 30 days, one year for portable products, three years for transportable products and five years for desktop and full-size components.
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