HiBy R6 III (Gen 3) Android digital audio player, Dual ES9038Q2M, Class A / AB amplification switch, Snapdragon 665, Open Android 12 OS, DSD512 / PCM768

Mar 19, 2023 at 10:15 AM Post #332 of 1,815
and by "all codecs greyed out" you mean the Bluetooth codecs in developer options?
I haven't turned on devlepor options as of yet.... just Settings>Bluetooth>Bluetooth Audio Settings. Basicly not able to control any of the settings listed here.. just showing Use System Selection (Default). The only setting I can change here is the Maxium connected Bluetooth audio devices.
 
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Mar 19, 2023 at 10:31 AM Post #333 of 1,815
Hello, Joe.

I have tried streaming from two mobile phones (Samsung and Xiaomi) to R6III, and from R6III to R3 Pro (also UAT). No sound.
Knob is often times not reacting to changing CW/CCW in settings or working opposite ways after while.
Well, just for the volume knob issue the suggested solution from HQ is to send back to us for repair. Did you purchase from hiby.com or?
 
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Mar 19, 2023 at 10:51 AM Post #335 of 1,815
I wonder if it was common problem?
Screenshot_2023-03-19-16-48-16-003_com.android.chrome-edit.jpg
 
Mar 19, 2023 at 10:53 AM Post #336 of 1,815
Yes, I purchased from hiby.com, during preorder. How long this process could take? Also not sure about posting process, but could Google the forms required.
If purchased from hiby.com , you would start by emailing service@hiby.com regarding this.

You may use my translation (albeit slightly inaccurate in mentioning developer options) of your issue and our engineer's reply pictured here to shortcut an explanation to them of the issue, lol. Just say that you're the person with the worse Bluetooth problem 😅

1679237570947.png
 
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HiBy Stay updated on HiBy at their facebook, website or email (icons below). Stay updated on HiBy at their sponsor profile on Head-Fi.
 
https://www.facebook.com/hibycom https://store.hiby.com/ service@hiby.com
Mar 19, 2023 at 10:59 AM Post #337 of 1,815
If purchased from hiby.com , you would start by emailing service@hiby.com regarding this.

You may use my translation (...)

Thanks, I'll compose e-mail about this. I am not about to use BT with R6 III, so BT issue is not much of a problem to me, but it's worth reporting the issue for statistics.
The knob is more of an issue, as it might stop working at all.
 
Mar 19, 2023 at 11:18 AM Post #338 of 1,815
I don't have the device in front of me, but try swiping down the control panel from the top of the screen, there may be a volume control there. There was on the R6 2020, at least.
There is no volume control in the swipe down control panel/tray at the top unfortunately. Just a slider for brightness.

Is anyone using the clear case that comes in the box? Maybe I just have fat fingers, but for me it's next to impossible adjust the volume wheel with this case on. Really the only way to do it is to get in there with my finger nail and nudge it a little, and then use the software volume control from there.

I was planning on ordering one of the leather cases from Hiby's site, but was waiting until I'm certain I'm keeping this thing. Is the situation any better with the leather cases? If not, I may return this thing if I can't find a software work around.

MY HD6XX Sound tunings (I've also attached teh MSEB file):
Very cool. Thanks for sharing.
 
Mar 19, 2023 at 11:46 AM Post #339 of 1,815
I was planning on ordering one of the leather cases from Hiby's site, but was waiting until I'm certain I'm keeping this thing. Is the situation any better with the leather cases? If not, I may return this thing if I can't find a software work around.
I haven't tried the clear case but the green leather case works, but not nearly as well w/o a case at all. I ordered the brown leather case (w/o the velcro enclosure_ from HIBY's sight and once I get that I may modify the green case a bit to allow better access to the volume control.
 
Mar 19, 2023 at 12:18 PM Post #340 of 1,815
There is no volume control in the swipe down control panel/tray at the top unfortunately. Just a slider for brightness.

Is anyone using the clear case that comes in the box? Maybe I just have fat fingers, but for me it's next to impossible adjust the volume wheel with this case on. Really the only way to do it is to get in there with my finger nail and nudge it a little, and then use the software volume control from there.

I was planning on ordering one of the leather cases from Hiby's site, but was waiting until I'm certain I'm keeping this thing. Is the situation any better with the leather cases? If not, I may return this thing if I can't find a software work around.


Very cool. Thanks for sharing.
When you swipe down do you see this widget?
20230319_161153.jpg

Tap "Wired headphones", you should see this volume slider
20230319_161215.jpg
 
Mar 19, 2023 at 12:21 PM Post #341 of 1,815
There is no volume control in the swipe down control panel/tray at the top unfortunately. Just a slider for brightness.

Is anyone using the clear case that comes in the box? Maybe I just have fat fingers, but for me it's next to impossible adjust the volume wheel with this case on. Really the only way to do it is to get in there with my finger nail and nudge it a little, and then use the software volume control from there.

I was planning on ordering one of the leather cases from Hiby's site, but was waiting until I'm certain I'm keeping this thing. Is the situation any better with the leather cases? If not, I may return this thing if I can't find a software work around.


Very cool. Thanks for sharing.

Always visible volume button app may help you.
 
Mar 19, 2023 at 12:45 PM Post #343 of 1,815
Issues with Bit Perfect streaming after Firmware Update.

Is anybody else having issues with BIT Perfect playback after 1.11_20230310-1937 upate with streaming apps? I had no issues what-so-ever with bitperfect playback (sans Roon Arc | Roon | Plexmedia) before updating but just noticed that Spotify, Qobuz, RadioGarden, etc.. are playing back 44.1 at 48K . Qobuz stream Hi Rez streams correctly, but CD Quality is no longer bit perfect. The only app working correct for me at the moment is Hiby Music Player.
 
Mar 19, 2023 at 12:56 PM Post #344 of 1,815
I haven't turned on devlepor options as of yet.... just Settings>Bluetooth>Bluetooth Audio Settings. Basicly not able to control any of the settings listed here.. just showing Use System Selection (Default). The only setting I can change here is the Maxium connected Bluetooth audio devices.
If I could butt in and I may be entirely out to lunch as you might have tried this already and I don't own an R6 III... but have some hardware w/ Android 11 and 12....

Not sure if this will un-grey your BT options but you might want to try to activate Developer and play around in the Developer Bluetooth area and see if you can activate things. I think I had to do that with my Samsung A11 when it went from Android 10 to 11 to activate LDAC. Not sure my entire BT settings was greyed out but you could just give that a try.
 
Mar 19, 2023 at 1:10 PM Post #345 of 1,815
Issues with Bit Perfect streaming after Firmware Update.

Is anybody else having issues with BIT Perfect playback after 1.11_20230310-1937 upate with streaming apps? I had no issues what-so-ever with bitperfect playback (sans Roon Arc | Roon | Plexmedia) before updating but just noticed that Spotify, Qobuz, RadioGarden, etc.. are playing back 44.1 at 48K . Qobuz stream Hi Rez streams correctly, but CD Quality is no longer bit perfect. The only app working correct for me at the moment is Hiby Music Player.
Yes both tidal and Qobuz apps when playing 16/44.1, the R6iii displays 48K at the top of the screen.
I just plugged the R6iii into a USB DAC. The DAC is reporting 48kHz for 44.1 files. Other sample rates are working.
 
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