I see, i will see what they respond to this.Regardless of what they think their return policy is, they are to be responsible for the return postage of your unit (and any other units we hear about, before they noted on their website that these are Chinese version) as well as a full refund (up front, after receiving confirmation that you have posted your unit using their provided postage) if they want to have any chance of ever becoming an official retailer. Since we never even sold these units to them in the first place, that's all the leverage I / we can make over the situation, unfortunately.
I already contacted them telling them about this issue and also obviously my disappointment. But they insist to wait for the manufacturer to reply to them.