[Exill]

Regardless of what they think their return policy is, they are to be responsible for the return postage of your unit (and any other units we hear about, before they noted on their website that these are Chinese version) as well as a full refund (up front, after receiving confirmation that you have posted your unit using their provided postage) if they want to have any chance of ever becoming an official retailer. Since we never even sold these units to them in the first place, that's all the leverage I / we can make over the situation, unfortunately.

I see, i will see what they respond to this.
I already contacted them telling them about this issue and also obviously my disappointment. But they insist to wait for the manufacturer to reply to them.

 

[psikey]

A little. I love mine and bought from Musicteck, tremendous reseller by the way. I typically buy American first and avoid Chinese goods when possible because politically it’s right for me to support my country and because of situations such as this. Not Hiby’s fault but can be corrected. The R5G2 is simply an amazing device. It has so many attributes with minimal deficiencies. I’m able to spend what I want on a DAP but chose this one. I listen to music two to three hours per week is about all I have time for and felt purchasing something expensive for minimal gain was worth the gamble on this. I believed I had great sound before but I now realize these DAPS can do much more for us. My Cobalt sounds good, really good. My R5G2 is markedly better. My DD Iems sound less musical compared to my hybrid iems or Grado SR 125e’s. I’m going to purchase another set of iems to find my end game for the time being (defined as 5 years or if the unit fails). I haven’t started using it beyond wired home listening. After nearly purchasing an expensive AK model I’m relieved I waited for the R5G2. Obviously, I don’t care to be a professional reviewer but I know what sounds good and have since I was I child. Tolerating poor car, home, and personal audio is difficult and so many people settle. Great work Hiby!

My DD Fiio FD7 sounds particularly nice with this DAP.

 

[dougms3]

My DD Fiio FD7 sounds particularly nice with this DAP.

Play around with that class a mode, it's real nice.

Might respond better to higher impedance iems.

 

[psikey]

Play around with that class a mode, it's real nice.

Might respond better to higher impedance iems.

I agree it does, but not enough to give up on ~30hrs battery life in economy mode.

 

[Cabalsoljea]

It's great to have that option to choose between an already great sounding 30hr stuff and the magic sprinkled one for office/home usage.

 

[3Putter]

My DD Fiio FD7 sounds particularly nice with this DAP.

Don’t give me more ideas of things to buy! Lol

 

[KutuzovGambit]

Isabellae and Class A mode on the R5II are a match made in heaven. Unbelievable rich timbre.

 

[KutuzovGambit]

OK, unfortunately upon testing my replacement unit, the 4.4mm balanced output has a very noticeable channel imbalance. 3.5mm output is fine. Hopefully it's a one-off problem but I encourage everyone to test their units thoroughly within the return/dispute period since even the best companies do not have 100% effective QC.

 

[originalsnuffy]

A little. I love mine and bought from Musicteck, tremendous reseller by the way.

Normally I would also rave about Andrew and Musicteck. I was a bit disappointed that when I had some battery issues with my R5 they had me go to the trouble of finding my original receipt, which I did, and then declined to help get it fixed. And yes I did buy it from them and was able to prove it.... Fortunately HiBy itself took care of matters for a reasonable price.

I am soon to receive an R5 Gen 2 and looking forward to doing a review. I really enjoy my original R5 (its the AKM version).

 

[Photoman]

Normally I would also rave about Andrew and Musicteck. I was a bit disappointed that when I had some battery issues with my R5 they had me go to the trouble of finding my original receipt, which I did, and then declined to help get it fixed. And yes I did buy it from them and was able to prove it.... Fortunately HiBy itself took care of matters for a reasonable price.

I am soon to receive an R5 Gen 2 and looking forward to doing a review. I really enjoy my original R5 (its the AKM version).

Normally I would also rave about Andrew and Musicteck. I was a bit disappointed that when I had some battery issues with my R5 they had me go to the trouble of finding my original receipt, which I did, and then declined to help get it fixed. And yes I did buy it from them and was able to prove it.... Fortunately HiBy itself took care of matters for a reasonable price.

I am soon to receive an R5 Gen 2 and looking forward to doing a review. I really enjoy my original R5 (its the AKM version).

Did u order the R5ii from Musicteck?

 

[originalsnuffy]

Did u order the R5ii from Musicteck?

No, directly from HiBy.

 

[DarKu]

Hey folks,
Just posted my video review for the R5 Gen 2 DAP, you can find it right here.

 

[ianfann]

Here is my humble review of the Hiby R5 Gen 2 :

Pros:
- Class A Amplifier in a Portable DAP
- Bit perfect and full body sound reproduction from the Class A Amp
- Wide variety of jacks and ports to connect
- Hi-Resolution Wireless audio output with LDAC
- Dual DAC chips product Clean, analytical and linear sound
- Little to no distortion sound reproduction

Cons :
- Android 8.1
- Small on-board storage space of 16GB
- Finicky volume buttons, i wished it was a knob
- low resolution screen (sorry i am too used to looking at mobile phone screens)
- Thick and bulky
- DAP gets quite warm when the Class A amp is running

Please watch my video review here :

 

[3Putter]

Hey folks,
Just posted my video review for the R5 Gen 2 DAP, you can find it right here.

Good review!

 

[psikey]

Here is my humble review of the Hiby R5 Gen 2 :

Pros:
- Class A Amplifier in a Portable DAP
- Bit perfect and full body sound reproduction from the Class A Amp
- Wide variety of jacks and ports to connect
- Hi-Resolution Wireless audio output with LDAC
- Dual DAC chips product Clean, analytical and linear sound
- Little to no distortion sound reproduction

Cons :
- Android 8.1
- Small on-board storage space of 16GB
- Finicky volume buttons, i wished it was a knob
- low resolution screen (sorry i am too used to looking at mobile phone screens)
- Thick and bulky
- DAP gets quite warm when the Class A amp is running

Please watch my video review here :

Nice review

This one is a positive for me, I won't buy a DAP with a volume wheel, want buttons

- Finicky volume buttons, i wished it was a knob​

​

Its not thick for a DAP