Quote:
Originally Posted by schaqfu /img/forum/go_quote.gif
<soapbox speech>I made this suggestion in another thread, but I think it's actually really important and instant to put into effect. </soapbox speech>
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Well, if you want to come here and help us with web and bookkeeping system programming, I might be able to make some changes quick. Saddly, things are rarely as simple as they seem. Let me see if I can get to the bottom line quick:
1) We like the $699 price point (well, we'd rather see it lower, but will live with $699). If we just included the Astrodyne supply it would have to raise the price to $749 minimum. As silly as it seems, there is such a thing as price sensitivity and we're quite skittish about raising the price further.
2) It is quite problematic to make it an option because then we have to stock two different kinds of Ultra Amps one with the regular supply and one with the Astrodyne. We've been working hard to control our inventory levels and having two different versions of the same product means you have double the minimum required inventory to keep both in stock.
3) We're a small company with limited resources. Even we get tricked into doing things sometimes that look easy, but aren't as easy as it would first seem. We find ourselves in a situation where we've done a lot of things right, which also puts us in the position of having a fairly clear view of the next things we can do. But because we are resource limited even things that look obvious next steps can be out of reach as simply jumping on them too early eats up resources that needs to go into putting currently worked on items properly into place. What I'm saying is that sometimes things look like they obviously need to be worked on, but we have to wait to do them just to properly throttle the cost of workers to do the work.
So, thanks for the comment, I'm looking forward to tweeking that particular problems ... and about a million others, too. (You don;t wanna know how much it sucks being the boss sometimes.
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Speaking of other problems:
Quote:
Originally Posted by schaqfu
And even though it's already been mentioned many times, I can't tell you how much I would lust after a balanced desktop with max module option. Before you say it, I know, I know, there's just not enough room in there. .... But what about this idea: I know you recently created a mini version of the max module board to cram into the Ultra Micro Amp (I know because I just purchased it). Could you fit two of those boards in the Desktop chassis if there was no DAC option?
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It's not room, it's heat, and power supply electrolytic capacitor degredation from heat. (There are no 'Max modules' in the Ultra Micro, everything is just on the main board.) The power supply is outside the unit on the Ultra Micro; also the Ultra Micro has a higher enclosure surface area to volume ratio so it can dissipate heat a little faster than a desktop. Over time we'll make some adjustments to the line that will more likely solve the problem for people; it'll take having stand-alone DACs available though, and we're working on that.
