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Originally Posted by vcoheda /img/forum/go_quote.gif
no beef. have i said anything offensive or untrue.
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Well, you did write this on page 7:
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Originally Posted by vcoheda /img/forum/go_quote.gif
regardless of the arguments presented in justin's favor and most have been ridiculous, the bottom line is that in general there is a substantial difference between his estimates and his delivery times (i don't think many would dispute this) and that this is not something new. all i and i think most are suggesting is that whatever the causes of these delays are, he factor them in and maybe generously so he can give more realistic dates about when his products will be ready for shipment. if he did that, i bet you would not see all these complaint threads pop up.
to be honest, i think justin gives out timeframes which he knows or has good reason to believe will not be reasonably met for the simple fact that he doesn't want to lose business - i.e., he is afraid that if he tells someone it will take 4 months (or whatever the time period) to get a GLite, that person will look elsewhere. while understandable, as this is probably true to some extent, this is also regrettable.
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How do you know the correlation between HeadAmp's estimates and actual delivery times when you haven't bought a new product directly from HeadAmp yet? For the record, I've bought new products from HeadAmp eight times now and have received only one estimate which passed by. Did I care? No. But of course it was disappointing, and there are lots of other people who would have cared much more than me. In my experience at least I haven't seen HeadAmp typically give estimates on any order, unless asked, and even then the standard answer is something along the lines of "awaiting chassis parts from the manufacturer and I expect them by <insert estimate given by chassis manufacturer here>." Did you know the chassis parts that HeadAmp uses are a custom specification? The routine hold-up on HeadAmp orders is because of these custom-spec chassis that have to be ordered in bulk, not one at a time, and it's pretty apparent that the manufacturer building these chassis for HeadAmp is typically unreliable when it comes to timeliness. What would you do if you were running an amp business and your parts supplier gave you a run-around? Well you would probably try to find another parts supplier of course, but in this case, there is only one that meets HeadAmp's standards, hence the reason HeadAmp keeps using them.
And the next part of your quoted post is rather offensive to Justin. Are you Justin? Why are you trying to speak for him and spread information that may or may not be true? What are you doing in this thread when you haven't ordered a new product from HeadAmp? By all means let us know if you've had personal dealings with him at a meet or over the phone btw, if that adds any relevance to your post. I have, I've asked him questions (that he answered) and learned things about his amps, philosophies, and business operation because I was curious. Have you? I don't even know Justin that well yet but I can tell you that he's not the kind of person who would intentionally deceive existing or potential customers. He's an honest, hard-working, and clearly very smart individual who takes great pride in his work and is probably 200% confident in everything he does. If you don't know this by now then I guess you haven't interacted with him very much or looked at his products that much. Call me a "fanboy" if you want, I don't really care, but I have a lot of respect for someone like Justin. Then again I have a lot of respect for the other amp vendors too - Ray, Mikhail, Tyll, and the other faces that don't get recognized as much around here, including some of the more prolific DIY-ers here. It's not that I'm being one-sided with Justin, there are lots of ways I respect the other amp vendors and builders. It just so happens that Justin makes the products that I like the best.
