soullinker20
1000+ Head-Fier
- Joined
- Jan 2, 2011
- Posts
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- 262
Strange. I do know that sometimes I have to open and close the case right after I stop listening to make them disconnect from my iPhone. Haven't connected to a computer yet. I'd reach out to Devialet. Worth a shot.
Yeah, emailed them and here is the response:
To fix the problem, please try the followings:
1. Get a clean microfiber eyeglass cleaning cloth to clean the earbuds pins (the 4 tiny metal pins) and the holder where you place the earbuds in the Chamber.
2. Please leave the charging case plugged in with both earbud inside + the charging case closed, for 2 hours.
3. After 2 hours, try the below instructions to see if the LED light starts blinking:
* slide open
* take out the left earbud (LED green one time) and place it back in the chamber (LED green one time)
* take out the right earbud (LED green one time) and place it back in the chamber (LED green one time)
Note: when placing any of the earbud back in the casing,
* If LED blink Red it means the earbud needs to be charged so place both of them back in the casing.
* If LED blink Orange or Green when placing back both earbuds then you proceed with next step.
4. Kindly uninstall Gemini app and install it again.
1. Delete an app from the App Library and Home Screen: Touch and hold the app in the App Library to open a quick actions menu, tap Delete App, then tap Delete.
2. Re-install Gemini app
5. Pair your Gemini by following the steps below
1. Slide up the casing
2. Press the front button of your casing for 2 seconds (Blinking white LED light)
3. Activate the Bluetooth of your Phone
4. Select Gemini L and wait till a pop appears to authorize a connection to the Gemini R (Android), or Headset (ios).
Please let me know the outcome.