HELP
So about two months now, my Xfinity has become a pain to deal with. It's connected to windows 10. Every time I turn on the Pulse, I get a buzz through my headphones. If this happens, I can't get any music or noise through to the headphones from the computer. I have to keep turning the Pulse on and off until I don't hear the buzz. Now, even if I don't hear the buzz, no music can go through. At this point, I have to reconnect the usb that is connected to the computer. After reconnecting, if I hear the buzz, then I have to start over by turning on and off the Pulse.
Only by luck, if I happened to turn on the Pulse without any buzz, and reconnect the usb without any buzz through the headphones, only then can I listen to music. If I hear a buzz any time through this process, then basically, I have to reset the Pulse and start over. I spend about 15-30 minutes doing this whenever I want to use the Pulse.
Has this happened to anyone? If so, is there any fixes?
I have emailed Lh lab support about a month ago and still no reply.