named name
100+ Head-Fier
My local distributor had came back to me and told me they can send me replacement red atom modules, which then I informed them that it was all the atom modules (except silver), which have paint adhesion issues.
I proceeded to send photo evidence and their resolution was to replace all the affected modules (red, black & gold).
To reiterate, I would think that it would be best if you purchased from an authorised local dealer/ distributor, that you bring this issue up with them. As FiR seems to not be responsive to those whom didn’t purchase from them directly. Not that I am blaming FiR Audio, it just maybe that distributor contracts could require the local distributors to serve all purchases and after sales inquiries.
I proceeded to send photo evidence and their resolution was to replace all the affected modules (red, black & gold).
To reiterate, I would think that it would be best if you purchased from an authorised local dealer/ distributor, that you bring this issue up with them. As FiR seems to not be responsive to those whom didn’t purchase from them directly. Not that I am blaming FiR Audio, it just maybe that distributor contracts could require the local distributors to serve all purchases and after sales inquiries.