I am one of the unfortunate owners of Fiio X5iii. This player is extremely unreliable, the quality control of the products are terrible and my X5 suffers many manufacturing defects, including touchscreen failure and faulty memory. The Fiio stock music player cannot scan the music library properly. The twin operating mode is a joke. There are serious compatibiity problem with third party streaming and music playing app. The internal storage for installing apps is restricted to less than 1GB despite it advertising 32GB. There battery drains like a monster and after half hour of turning on (not playing music because it won't) and it becomes very hot.
Hmm... joined 2005, or so it says.
Completely empty profile.
1 post ever (this one above).
No coming on here to ask for help or advice on any of the many reported problems, which are extremely unlikely to have happened all at the same time..
Plus reports from several others, including highly regarded Head-Fi members about how the X5iii is mostly working fine and suffering approximately none of the problems you're referring to.
I generally like to give the benefit of the doubt, but this sounds rather suspicious to me..