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[FiiO UTWS5] True Wireless Bluetooth Earhooks as Usual,Coupled with Independent AK4332 DAC
Jul 3, 2023 at 10:02 PM Post #2,206 of 2,559
The easiest solution for user to attempt is to glue a small piece of thin foam (or any cushioning material) on the lip opposite of the main body of the adapter to push it firmly down when the lip is closed.
 
Jul 3, 2023 at 10:27 PM Post #2,207 of 2,559
Just pop in to say that my utws 5 have been weirdly 0% in the morning. I put it back and charge up to 100% and the next morning it's 0% again (on one side). It's buggy af, it seem to auto discharge even when staying in case
 
Jul 3, 2023 at 11:30 PM Post #2,208 of 2,559
ext23 said:
God damn the connectivity on these things is ridiculously ****ed. Unbelievable for the price being charged. On my second unit (the first one was more or less DOA), keeping the device fully charged in my pocket all day, in the evening I try to use it and one side is 64%, the other side is just dead. Can't get it to connect at all. It's like at zero percent and I can't get a charging light. The charging case is fully charged. I tried repairing and everything. Just totally unresponsive. So far this has been a ****ing useless product for me and I'm furious.
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Got them home and put them on the charger for a few hours. Both sides appear to be charging, and when fully charged the lights flash and go off. But repairing only gives me one side:

Screenshot_20230704-122825_crDroid Home.png

The right earhook seems to be just totally dead. I have no idea why, it just happened out of nowhere. No idea how to fix it. This is unacceptable.
 
Jul 4, 2023 at 4:04 AM Post #2,209 of 2,559
ext23 said:
God damn the connectivity on these things is ridiculously ****ed. Unbelievable for the price being charged. On my second unit (the first one was more or less DOA), keeping the device fully charged in my pocket all day, in the evening I try to use it and one side is 64%, the other side is just dead. Can't get it to connect at all. It's like at zero percent and I can't get a charging light. The charging case is fully charged. I tried repairing and everything. Just totally unresponsive. So far this has been a ****ing useless product for me and I'm furious.
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Dear friend,

Please follow this FAQ to check again first:
https://www.fiio.com/newsinfo/472905.html
If the issue remains, please try to contact the seller or support@fiio.com with the receipt attached. Thanks in advance!

Best regards
 
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Jul 5, 2023 at 2:11 AM Post #2,210 of 2,559
hello,boys,does any knows how upgrade utws5 to firmware V1.71 ? im paired utws5 with iphone app and always update . now have v1.5 and app says that it use latest firmware,no any updates shows. im downloaded v1.71 firmware to laptop.
 
Jul 5, 2023 at 2:54 AM Post #2,211 of 2,559
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Jul 5, 2023 at 3:14 AM Post #2,212 of 2,559
ClieOS said:
The easiest solution for user to attempt is to glue a small piece of thin foam (or any cushioning material) on the lip opposite of the main body of the adapter to push it firmly down when the lip is closed.
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I think most of us encounter the issue is not the utws not charging but it is discharged (turn on and connect) after fully charged
 
Jul 5, 2023 at 3:30 AM Post #2,213 of 2,559
Mrxyzl said:
I think most of us encounter the issue is not the utws not charging but it is discharged (turn on and connect) after fully charged
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Technically, if the pin is not disconnected, it should stay 'off'. At least this is how my UTWS3 / UTWS5 / CF01 / GO Pod / etc behave. Now as I said on my previous post, I don't have this problem with my UTWS5 or other TWS adapters but only with CF01 - the reason is because CF01 has its pins position on the side of the case and can be easily dislodged, even by itself since the fitting is very loose. Therefore my suggestion is to address any possibility of loose fit since as the IEM earpieces connected to the adapter will create a counter weight at the other end that might lift the pins up just enough to lost connection, which will make the adapter believes it has been taken out by the user and thus try to connect back to the smartphone.
 
Jul 5, 2023 at 3:41 AM Post #2,214 of 2,559
The FW3/5 and I assume UTW5 are activated via the lid being opened/closed (Hall Switch) not the pins/magnets, this is only the 2nd pair of earbuds.
I have owned that do so and I have read the pros and cons of this method.

Got to snap that lid shut sometimes twice (you can see LED blinking on one bud or both (whatever is not connecting to the case) and even then, it can later decide to connect to a device and be flat when you go to use them.

I now power them off via the buttons and put them in the case then if they do not connect again after 2mins I disable the Bluetooth on my devices, a PIA yes.
 
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Jul 5, 2023 at 3:41 AM Post #2,215 of 2,559
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Jul 5, 2023 at 4:59 AM Post #2,219 of 2,559
helmutcheese said:
Download the file on your phone then point the FiiO App to the Download folder and the file inside or download on your Laptop and transfer the file to your phone then do the same.
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done!
:gs1000smile:finally got update 1.71 ,all works perfectly,maybe LDAC codec use more power or so,but now on my astell kern sr25ii /meze rai penta sound as double volume to 110-130 keep for normal listen,with aptx volume 60-80 was ok . max sound is 150
 

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Jul 5, 2023 at 11:52 AM Post #2,220 of 2,559
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