[FiiO M17] Dual ES9038PRO, dual THXAAA-788+, dual power supplies, 9200mAh battery, 2 volume control modes
Nov 14, 2023 at 3:45 PM Post #5,581 of 5,698
Dear friend,

Would you mind showing the problem via video and send it to support@fiio.com to us for check first? Thanks in advance!

Best regards
Hi @FiiO , sorry for the late reply and thanks for the support offer.

I have analyzed a bit more with Fiio M17 Roon and found out the following:

The problem only occurs when navigating within non-48kHz albums. I was able to reproduce the misbehavior at all sample rates other than 48kHz.

An (unattractive) workaround is to press the pause button before each navigation.

The error does NOT occur with 48kHz albums. And even though I only show one album in the video, I tested it with at least 10 albums.

Here I have recorded everything on video (you should see 3 videos):
Fiio M17 Roon randomly skips tracks

Please tell me if you have problems accessing the videos.

And may I ask you to forward the videos to the Fiio M17 support yourself? Many thanks in advance.

Matthias
 
Nov 14, 2023 at 9:28 PM Post #5,582 of 5,698
Hi @FiiO , sorry for the late reply and thanks for the support offer.

I have analyzed a bit more with Fiio M17 Roon and found out the following:

The problem only occurs when navigating within non-48kHz albums. I was able to reproduce the misbehavior at all sample rates other than 48kHz.

An (unattractive) workaround is to press the pause button before each navigation.

The error does NOT occur with 48kHz albums. And even though I only show one album in the video, I tested it with at least 10 albums.

Here I have recorded everything on video (you should see 3 videos):
Fiio M17 Roon randomly skips tracks

Please tell me if you have problems accessing the videos.

And may I ask you to forward the videos to the Fiio M17 support yourself? Many thanks in advance.

Matthias
Dear friend,

Thank you so much for the instructional video. I'll pass it on to the technicians.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Nov 15, 2023 at 1:42 AM Post #5,583 of 5,698
Dear friend,

Thank you so much for the instructional video. I'll pass it on to the technicians.

Best regards
Thank you very much. I am looking forward to the answer :relaxed:
 
Nov 15, 2023 at 10:25 AM Post #5,584 of 5,698
I am having the same issue with Roon, I have seen as many as 4 tracks be skipped until a song starts to play but typically one track is skipped before a song actually starts. Randomly happens.
Hi @duffer5 , did you watch my videos, and do my observations match yours?
 
Nov 21, 2023 at 1:21 PM Post #5,585 of 5,698
Dear friend,

Thank you so much for the instructional video. I'll pass it on to the technicians.

Best regards
Dear @FiiO ,

Could the technicians reproduce the behavior as shown in my videos?

Thanks & Best regards,
Matthias
 
Nov 24, 2023 at 12:51 AM Post #5,588 of 5,698
You could also try the USB Audio Player PRO app which has PEQ.
Unfortunately with Neutron and UAPP, EQ can't be apply to offline playlists from Qobuz or other providers... The only ways are Poweramp EQ or Wavelet ... and with M17 those are rather efficient.
 
Nov 24, 2023 at 2:40 PM Post #5,589 of 5,698
@FiiO I just got the kb1 and plan to use with M17. When I connected kb1 to be with M17, the kb1 backlight did not turn on. However, it can connect to my laptop and upgrade FW without issues.
Any extra steps that I need to do on M17?

Update :
Solved by OTG USB c-c cable. Can't use LT-TC4. It works fine now.
 
Last edited:
Nov 25, 2023 at 4:06 AM Post #5,591 of 5,698
@FiiO
would it be possible to add a function that the display will turn on to show volume or the entire display shortly, to check current volume, when turning the volume knob?
Dear friend,

I understand what you mean, and I will submit your opinions to the engineers!

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Nov 25, 2023 at 10:40 AM Post #5,593 of 5,698
Hi.Please advise me a quieter fan for the DK3 stand.Please from personal experience.Thank you.
@FiiO Can you also let us know how to buy the stand on the Fiio M15s or something similar, which breaks down into two pieces and therefore appears much easier to pack away.
 
Nov 25, 2023 at 10:54 AM Post #5,594 of 5,698
@FiiO Can you also let us know how to buy the stand on the Fiio M15s or something similar, which breaks down into two pieces and therefore appears much easier to pack away.
I think you’re talking about the FiiO DK3S (which is different than the DK3 that comes with the M17). FiiO does not seem to have any DK3S for sale on their official AliExpress store right now, but some 3rd party sellers on AE do. You could also search for it at other Hi-Fi audio retailers.
 
Nov 26, 2023 at 7:40 AM Post #5,595 of 5,698
@FiiO Can you also let us know how to buy the stand on the Fiio M15s or something similar, which breaks down into two pieces and therefore appears much easier to pack away.

I think you’re talking about the FiiO DK3S (which is different than the DK3 that comes with the M17). FiiO does not seem to have any DK3S for sale on their official AliExpress store right now, but some 3rd party sellers on AE do. You could also search for it at other Hi-Fi audio retailers.
Yep, @EdgeDC is, unfortunately, correct.

According to the FiiO EU DK3S and AliExpress webpages, this foldable smaller cooler is discontinued (end of life) 😕

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