[FiiO M11] Android 7.0, 2.5/3.5/4.4 Powerful Output, Exynos 7872, Dual AK4493 DAC chips, 3GB RAM, WiFi, Two-way LDAC
Jan 11, 2021 at 4:03 AM Post #8,672 of 9,288
@FiiO
@JamesFiiO

I've just updated the FW to 1.1.1 rescanned my music /folders, but I can no longer get any music to play through my desktop DAC/Amp. All I get is glitchy noise!!

The settings I have are:
Output selection; SPFIF
SPDIF out: DoP
USB mode: tried both storage and USB DAC

Nothing seems to work!!

Can anyone help out please, thanks.

EDIT:

Managed to get the M11 to play music, but had to set "USB Output" in Fiio player settings to "Off" which allowed music to be played via my DAC/Amp. However, no DSD files can be played, there is just silence.
Dear friend,

You are connecting the M11 to the DAC via USB or coaxial? And please inform us the name of your DAC.

Please send the log files to us for check as well: The logs files can be grabed from firmware 1.0.4 or above. So when the certain problem happens on the M11, please go to " Settings ->About device" , and continually tap“Model number", until the prompt "Have save output log to built-in storage" appears. Then please wait for about 20 seconds, and go to M11's internal storage, then send these two log files "M11-kernel-xx.log" and "M11-system-xx.log" to us for further analysis.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
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Jan 11, 2021 at 4:03 AM Post #8,673 of 9,288
Can the Fiio M11 play MQA in offline mode? I can only play MQA in UAPP via Tidal in online mode. Also sometime during streaming masters on Tidal app, the MQA icon doesnt show up on the status bar above.
 
Jan 11, 2021 at 11:08 AM Post #8,675 of 9,288
All my cards sandisk 1TB, 400Gb, 512Gb, 128Gb and Samsung 512gb& 256Gb are working fine with ExtFat.. as it's difficult to format in Fat32 with Windows 10, I wouldn't recommend Fat32. I have never really seen on a long time period things working better or faster with fat32 than extfat with large micro SD (256Gb and more).
 
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Jan 12, 2021 at 10:23 PM Post #8,677 of 9,288
Can the Fiio M11 play MQA in offline mode? I can only play MQA in UAPP via Tidal in online mode. Also sometime during streaming masters on Tidal app, the MQA icon doesnt show up on the status bar above.

Yes it can, I play mine all the time.
 

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Jan 13, 2021 at 1:02 AM Post #8,678 of 9,288
Hi @FiiO there is issue on my M11 where the balance output keep showing connected even just reboot, playback on both 4.4/2.5 normal, just can't play through 3.5 now

tried reset whole system, wipe cache. But nothing help, any advice ?
 
Jan 13, 2021 at 4:43 AM Post #8,679 of 9,288
Hi @FiiO there is issue on my M11 where the balance output keep showing connected even just reboot, playback on both 4.4/2.5 normal, just can't play through 3.5 now

tried reset whole system, wipe cache. But nothing help, any advice ?
Dear friend,

You could try to clean the balanced headphone jack or reinsert the balanced headphone for a few time to check again.

If the issue still remains, it may be a hardware issue with the balanced headphone jack.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Jan 13, 2021 at 1:56 PM Post #8,681 of 9,288
Thanks iceman for sharing the case, mine is lucky, as support suggest cleaning does work.
but not to clean the contact surface, rather need to pump quite some contact cleaner to base of 4.4mm socket
so the sensor bounce back when unplug which believe jammed somehow.
 
Jan 14, 2021 at 9:03 PM Post #8,682 of 9,288
Thanks iceman for sharing the case, mine is lucky, as support suggest cleaning does work.
but not to clean the contact surface, rather need to pump quite some contact cleaner to base of 4.4mm socket
so the sensor bounce back when unplug which believe jammed somehow.
:thumbsup:Thanks for the kind feedback.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Jan 15, 2021 at 6:34 AM Post #8,684 of 9,288
I've been trying to restore offline content to my M11 but it never works completely. It will restore some but not all, and it's never the same amount missing. I've not had this problem with thr Tidal app on my phone. Has anyone else had this problem?
 
Jan 15, 2021 at 6:44 AM Post #8,685 of 9,288
I've been trying to restore offline content to my M11 but it never works completely. It will restore some but not all, and it's never the same amount missing. I've not had this problem with thr Tidal app on my phone. Has anyone else had this problem?
I had this problem using Tidal on my M11. Its interesting that you didnt have this with your phone. I only have Tidal on my M11 so cant comment, maybe the problem is with the M11 ?. All my content would disappear and I would have to restore it. I did notice that Playlists would not be affected. It happened regularly enough for me not to use the Tidal app for playback. I ended up using Audfree to download to my SD card and now use Poweramp. This isnt ideal, as i would rather use the Tidal app, but having to restore the offline content would take ages. I have not found a solution, if you do let me know.
 

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