[FiiO M11] Android 7.0, 2.5/3.5/4.4 Powerful Output, Exynos 7872, Dual AK4493 DAC chips, 3GB RAM, WiFi, Two-way LDAC
Aug 14, 2020 at 2:13 AM Post #8,341 of 9,288
Last week I upgraded my FIIO M11 to 1.1.0

Everything worked OK. Today android updated Google and Google Chrome. Now I can’t output SPDIF with any Android apps:
Spotify
Amazon music
Band Camp
Analog output works.

The FIIO Music app in Android mode outputs SPDIF.

I rolled back the Google and Google Chrome updates. I still can’t output SPDIF with Android apps.
 
Aug 14, 2020 at 11:05 AM Post #8,342 of 9,288
Firmware roll back

1. Download here the firmware version you want:

http://fiio.me/forum.php?mod=viewthread&tid=44290

2. Open the "Technical Support" app, enter the firmware update menu and click internal storage \ downloads \ zip file

@FiiO after roll back the FIIO music app don't open. Please clean up your mess asap.
Thank you
 
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Aug 18, 2020 at 4:01 AM Post #8,345 of 9,288
Hello, my friend had an accident, and because of a person's fault, his fiio M11 pro crashed and the entire rear part crashed, can you fix that, if he can send the fiio to you?
Dear user,

Please ask your friend to contact us(support@fiio.com) with picture attached.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Aug 18, 2020 at 4:02 AM Post #8,346 of 9,288
Last week I upgraded my FIIO M11 to 1.1.0

Everything worked OK. Today android updated Google and Google Chrome. Now I can’t output SPDIF with any Android apps:
Spotify
Amazon music
Band Camp
Analog output works.

The FIIO Music app in Android mode outputs SPDIF.

I rolled back the Google and Google Chrome updates. I still can’t output SPDIF with Android apps.
Dear user,

Please update this firmware and check again: http://fiio-firmware.fiio.net/M11/M11-ota-eng.FiiO_202008140500.zip

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Aug 18, 2020 at 4:04 AM Post #8,347 of 9,288
Firmware roll back

1. Download here the firmware version you want:

http://fiio.me/forum.php?mod=viewthread&tid=44290

2. Open the "Technical Support" app, enter the firmware update menu and click internal storage \ downloads \ zip file

@FiiO after roll back the FIIO music app don't open. Please clean up your mess asap.
Thank you
Dear user,

You could try to clean the data of the FiiO Music app from system settings- general -apps -FiiO Music app-store -clear data. Then restart the FiiO Music APP.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Aug 18, 2020 at 4:08 AM Post #8,348 of 9,288
Is the M11 going to be replaced?

I noticed that it’s out of stock at most places I’ve seen.
Dear user,

The M11 is out of stock currently. If everything goes well, it will be available again at about next month.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Aug 18, 2020 at 6:22 PM Post #8,352 of 9,288
Hello everyone,

I recently downloaded the new update for my M11 and everything was going swimmingly, however, for some unknown reason, around ¼ of all the albums on the device have had their album covers removed (see photo below)
Screenshot_20200818-231133.png

I have tried restarting/ turning off and on the device, deleting the artwork from the micro SD album folder, removing the artwork from the metadata, changing the name of the album (that has worked before for something unrelated), and even deleting the album altogether etc. with no luck. Has anyone else had this happen to them, and can anyone help me fix it?

Note: This problem only seems to be occuring the on FiiO Music app.

Regards.
 
Aug 18, 2020 at 8:10 PM Post #8,353 of 9,288
Hello everyone,

I recently downloaded the new update for my M11 and everything was going swimmingly, however, for some unknown reason, around ¼ of all the albums on the device have had their album covers removed (see photo below)
I have tried restarting/ turning off and on the device, deleting the artwork from the micro SD album folder, removing the artwork from the metadata, changing the name of the album (that has worked before for something unrelated), and even deleting the album altogether etc. with no luck. Has anyone else had this happen to them, and can anyone help me fix it?

Note: This problem only seems to be occuring the on FiiO Music app.

Regards.
A long shot:
Try checking the Album Art size setting in the FiiO Music app ( Settings<File Size For Album Art)
Could be the missing covers are beyond the size limit selected. I have just one cover that exceeds the selected size and the app substitutes the default artwork until I choose the next larger file size.
Charlie
 
Last edited:
Aug 18, 2020 at 8:27 PM Post #8,354 of 9,288
A long shot:
Try checking the Album Art size setting in the FiiO Music app ( Settings<File Size For Album Art)
Could be the missing covers are beyond the size limit selected. I have just one cover that exceeds the selected size and the app substitutes the default artwork until I choose the next larger file size.
Charlie
Thank you for the suggestion, but unfortunately it isnt that. At first, that was also the first thing that came to mind, but i checked some of my albums with artwork 2x the size and they were completely fine.
 
Last edited:
Aug 19, 2020 at 4:36 AM Post #8,355 of 9,288
Thank you for the suggestion, but unfortunately it isnt that. At first, that was also the first thing that came to mind, but i checked some of my albums with artwork 2x the size and they were completely fine.
Dear user,

If you are convenient, please send the files to us (support@fiio.com) for check.

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com

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