Hello all
As some of you will know
@ZRW0 was kind enough to sell me his pristine Euforia. He and I have been doing a bit of hair-pulling today. When I started my day today, I noticed (with the stock tubes) a faint hum starting around 30 seconds after the amp was powered on before I started playing music. Everyone I had read about the Euforia was that it was "black". Yesterday was my first day of real/ substantial use. I didn't notice the hum yesterday, but I am not sure I had many moments with headphones on and music off. I would often take the headphones off while no music. If I were to guess, it was there the whole time, but hard to say. I/ we have spent the day back/ forth with ZRW0 working to track down what the heck is causing the issue. Notwithstanding our valiant efforts, the evil hum is still present and we thought to post to this group for any collective wisdom!
A synopsis of things tried. Most experiments are with the stock tubes, except for the 1 experiment with other tubes...
- I unplugged, let cool, and picked up the Euforia. I brought it in another room and plugged in (and nothing else) to the wall socket, then headphones into it, same hum. No DAC, RCA cables, etc. Nothing. Just Euforia in to wall, headphones into it. There aren't really even any other electronics in the room.
- Let it play for a few hours - see if it goes away.
- It has an EU AC chord. I am in the UK. I was using a EU to UK plug adapter. I replaced that with a standard PC cable in the Euforia. Same hum.
- Changed tubes for alt tubes (which ZRW0 used more commonly than stock). These had a louder hum in left ear. Possible the stock tubes are only left side. It is hard to say because it is more faint.
- Asked 17 yo son to see if he heard anything. Unprompted he heard the faint hum with the stock tubes. (I am not totally nuts!). He did say it was faint, but audible after the 30 second mark there was a clear change.
- The sound persists at 0 or any volume - invariant to volume setting.
- Put in room away from wifi
- Remove mobile phone from area
- Swap L<->R tubes
- FYI:
- headset is a ZMF Eikon - 300 ohms.
- the amp sounds good with stock tubes, while music is playing. It is not black when no music is playing. It can be clearly heard to go from true silent to hum ~30 sec post turning the amp on.
- the amp sounds good with the other tubes, except when the music is quieter (can hear the hum) or when music is off (can hear hum).
- the amp was shipped in 100% cottonwool. It was wrapped, double wrapped, bubbled, double boxed, etc. There were 8 tubes in the box, none of them broke. If the box was jostled harshly I would have expected one of them to broken. I think the shipping was 100% fine.
The most compelling evidence of an issue is heard with the alt tubes, which
@ZRW0 used mostly. With them, the hum in the left ear is much more discernible. There is no way it was present and he didn't hear it. As such, I am trying to hunt down a solution prior to engaging Feliks, shipping the amp, etc.
Humbly; I am a noob with a tube. I will be happily embarrassed when this is sorted because of something dumb in my environment (he says hopefully!).
Any collective wisdom (flails even!) would be appreciated.
Best,
Chris