Hi there, long time lurker here but some things have become unbecoming of the brand and I have to share my experience.
Initially ordered Maestro SE CIEM in November 2023 from their shop after auditioning it (The product is good, ngl.)
But there's where the nightmare begins.
As Yeo said it takes usually 8 weeks , but due to workload , expect additionally 3-4 weeks. I was fine with waiting slightly longer, but I guess that was a lie.
Today is March 15th, almost 4 MONTHS of waiting and guess what they say ? "QC" failed so they need another 3 weeks to "fix" things.
Im based in Singapore, so I'm happy to head down to the HQ and chase for anyone based overseas and experiencing long wait times.
p.s. My ear impressions are done in the shop, and I have to wait longer than getting FitEar CIEMS.
Proof as attached:
Initially ordered Maestro SE CIEM in November 2023 from their shop after auditioning it (The product is good, ngl.)
But there's where the nightmare begins.
As Yeo said it takes usually 8 weeks , but due to workload , expect additionally 3-4 weeks. I was fine with waiting slightly longer, but I guess that was a lie.
Today is March 15th, almost 4 MONTHS of waiting and guess what they say ? "QC" failed so they need another 3 weeks to "fix" things.
Im based in Singapore, so I'm happy to head down to the HQ and chase for anyone based overseas and experiencing long wait times.
p.s. My ear impressions are done in the shop, and I have to wait longer than getting FitEar CIEMS.
Proof as attached:
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