@Sebastien Chiu took the photo of FatFreq's crew. I just corrected the colors and made it look better.
Also, please do not edit my photos. I'm very well aware of how I'm grading, it's my look - don't change that.
@Sebastien Chiu took the photo of FatFreq's crew. I just corrected the colors and made it look better.
My bad, switched it back to your magenta-filled "style." Didn't know you got offended by me trying to make it look better and more accurate.Also, please do not edit my photos. I'm very well aware of how I'm grading, it's my look - don't change that.
I haven't received my GM yet but if I do and it fails within the next few years (which it shouldn't for something that costs 2 kidneys and half a lung), I'll take my business elsewhere.First of all, love my scarlet mini's for a unique flavour. Nice fit as well for me.
Unfortunately, my experience is soured by the ongoing lack of customer service others are experiencing.
@Sebastien Chiu - I am not 100% sure what your role mandate is, but perhaps you can provide everyone with some visibility on an action plan to turn this around.
No offence meant here, but the consistent messaging we are seeing from FF customers in this thread should surely be seen as a huge red flag.
Without consistent and genuine customer service, people will surely turn away.
My bad, switched it back to your magenta-filled "style." Didn't know you got offended by me trying to make it look better and more accurate.
First of all, love my scarlet mini's for a unique flavour. Nice fit as well for me.
Unfortunately, my experience is soured by the ongoing lack of customer service others are experiencing.
@Sebastien Chiu - I am not 100% sure what your role mandate is, but perhaps you can provide everyone with some visibility on an action plan to turn this around.
No offence meant here, but the consistent messaging we are seeing from FF customers in this thread should surely be seen as a huge red flag.
Without consistent and genuine customer service, people will surely turn away.
You shouldn't have to wait that long indeed for a pair of IEM (is it a custom?). I think FF is victim of its success, especially since they have put out on the market a somewhat more affordable option like the Scarlett. They don't seem to be able to keep up with the orders in relation to their size.I haven't received my GM yet but if I do and it fails within the next few years (which it shouldn't for something that costs 2 kidneys and half a lung), I'll take my business elsewhere.
Yeah its CIEM, next weekend would be exactly 4 months from date of order (Nov 24, 2023), but Ellie just told me my CIEM is completed and they are just doing final sound checks, so hoping it gets shipped out by end of this week and arrives to me before next weekend (assuming UK customs dont hold onto it).You shouldn't have to wait that long indeed for a pair of IEM (is it a custom?). I think FF is victim of its success, especially since they have put out on the market a somewhat more affordable option like the Scarlett. They don't seem to be able to keep up with the orders in relation to their size.
My second GM, with custom faceplates, is due this month according to the support but we will see...
I ordered my scarlet Oct 10th 2023 and they're arriving today.You shouldn't have to wait that long indeed for a pair of IEM (is it a custom?). I think FF is victim of its success, especially since they have put out on the market a somewhat more affordable option like the Scarlett. They don't seem to be able to keep up with the orders in relation to their size.
My second GM, with custom faceplates, is due this month according to the support but we will see...
5 months is incredible....and not in a good wayI ordered my scarlet Oct 10th 2023 and they're arriving today.
They received it about a month ago but mine is just a reshell with the Cherise design (4x & 6x). Yes i would be pleasantly surprised to get it this month...Hopefully the craze will taper off at some point. Those Scarletts make people giggle a little too much if you ask me! At least i have another GM home to wait in the meantime.Yeah its CIEM, next weekend would be exactly 4 months from date of order (Nov 24, 2023), but Ellie just told me my CIEM is completed and they are just doing final sound checks, so hoping it gets shipped out by end of this week and arrives to me before next weekend (assuming UK customs dont hold onto it).
Yeah they are too small of a boutique company to be able to handle the amount of orders they have. They really have to expand their company or stop taking orders IMO. I would be severely depressed if the CIEM GM I waited 4 months for stops working shortly due to QC issues.
When did you place your custom GM order? I hope you'll get it this month but I wouldn't bet much on it... What faceplates did you choose? I chose the MSE one because the blue is magical!
Hi @Sebastien Chiu, I’m reviewing the Scarlet Mini and Maestro Mini. (Loving the Maestro Mini a lot, btw.) If I like the sound signature of Maestro Mini but I want better resolution and imaging, which one in FF line up would be a recommendation? I need at least U12t level of technical performance.
And is there any where I can find more impressions about other FatFreq lines? I’m curious about the line for music directors. Edit: the signature series.
We haven't begun pushing that line in our neck of the woods yet, so you will be hard-pressed to find impressions. I also unfortunately didn't have time to check them out yet, so wouldn't feel comfortable recommending one.
Sounds like a great candidate for a tour... I know I'd love the chance to give them a try!