Brand and product piracy is a problem that demands to be taken seriously. Product imitations may be similar to the original at first glance, but actually having nothing at all in common with it. The materials used, the durability and the sound properties of the copy are very much inferior to Sennheiser standards. The counterfeits are of poor quality, or do not function at all. The dealers rarely offer any guarantee, so there is no recourse for the disillusioned customer.
Counterfeit brand products do not just exasperate customers – they also damage the Sennheiser brand and the industry as a whole, and result in the loss of jobs. This is why we are doing all we can to protect you from counterfeits. Only the purchase of a genuine product will ensure that you get the good quality you desire.
How can I avoid purchasing a counterfeit?
When purchasing Sennheiser equipment, we would advise you as a matter of urgency always to go through an authorised dealer from the Sennheiser network. This way you can be sure as a customer that you will be getting a top-quality original article, backed up by full customer service.
For the most part, counterfeit Sennheiser products are offered for sale at internet auctions or on specially created webpages. We are working actively to live up to the quality standards we set for ourselves, and to give our customers the Sennheiser quality to which they are accustomed. We therefore aim to publish the names of such websites in future on a Black List.
More Info and the authorised Sennheiser dealer network list:
http://www.sennheiser.com/about-sennheiser-at-a-glance-counterfeit