[PokerFaze]

I think you should contact Jack about your order, mine is the only one that I know of that has ever taken longer than a 2 months because of my custom materials and that I had fit problems at first. Generally their turn around times are within a month.

 
I was told that due to the influx of orders from CanJam NYC as well as Singapore, that build times have increased slightly, so yes! Do contact Jack about this.

 

[Rin1990]

I think you should contact Jack about your order, mine is the only one that I know of that has ever taken longer than a 2 months because of my custom materials and that I had fit problems at first. Generally their turn around times are within a month.

Post Edited due to unfair overreaction from my side. I apologize for that. @Jack Vang  

 

[Jack Vang]

  Well, yeah. And last time I talked to Mr. Jack, he did have my impression. I only hope it won't take too long to go through the queue since I am sure he has way more important clients than me to deal with...haha.
 
Big businessman and all, which is understandable.
 
But yeah, 3 months is still a bit slow if I am honest, I don't think Vision Ears are that long despite their strict QC. 
 
Then again I never heard complaints about quality control, if at all from Empire so I hope it stays that way for them.

 
Nothing like that. Perhaps there was a misunderstanding with our arrangements. PM sent =)
 
Oh and giveaway details will be posted soon. I think you guys will find that it was worth the wait!

 

[isuperfish]

   
Nothing like that. Perhaps there was a misunderstanding with our arrangements. PM sent =)
 
Oh and giveaway details will be posted soon. I think you guys will find that it was worth the wait!

Edited- Just came to realization that cable are not part of the warranty. But EE finally came up with a good solution though, thank you Jack. 

 

[Rin1990]

   
Nothing like that. Perhaps there was a misunderstanding with our arrangements. PM sent =)
 
Oh and giveaway details will be posted soon. I think you guys will find that it was worth the wait!

PM read and misunderstanding cleared.
 
I am very sorry for my lack of patience and mild outburst. 

 
Please continue doing what you do. I shall remain patient until then. 

 

[Jack Vang]

 
Hi Jack can you also check email regarding my issue with my Zeus XR ADEL? It has been quite long too and I'm disappointed by the service I've experienced so far. 

Sorry to hear that. I try to answer everyone to the best of my ability when i'm in office and when i'm not Darryl takes my place. To my understanding he's been overseeing your situation with responses to every e-mail and is working on a resolution. Please take it to PM, e-mails, or by calling our office. Darryl is also reachable 24/7, as he's been responding to you off hours, via his cell phone 731-616-9747.

 

[etoilebiscuit]

ee take cares of her customers.

 

[Layman1]

 
Darryl is also reachable 24/7, as he's been responding to you off hours, via his cell phone 731-616-9747.

Only 24/7? Come on Jack, clearly you guys aren't giving your best and customer dissatisfaction is unsurprising

I think you should increase the frequency to 25/8.
This would clearly offer the ability to convey greater levels of detail and clarity, and provide increased standards of resolution

 

[smy1]

Only 24/7? Come on Jack, clearly you guys aren't giving your best and customer dissatisfaction is unsurprising :tongue_smile:
I think you should increase the frequency to 25/8.
This would clearly offer the ability to convey greater levels of detail and clarity, and provide increased standards of resolution

the Krusty Krab is now open 24 hours!!!!!!!!!

Anybody remember that episode?

 

[Jack Vang]

Looks like my bros over at Effect Audio will be contributing to the upcoming giveaway!
 

 

[Layman1]

  Looks like my bros over at Effect Audio will be contributing to the upcoming giveaway!

I see you shiver with antici......
 
 
 
 
...pation!

 

[smy1]

Looks like my bros over at Effect Audio will be contributing to the upcoming giveaway!

Jack secretly plays fallout....

 

[AxelCloris]

  Looks like my bros over at Effect Audio will be contributing to the upcoming giveaway!
 

 
Do I physically have to stand? Sitting is better. I'm kinda fat...

 

[xand]

Has anyone tried the Zeus XR with dragonfly red/black?

 

[Eric Smith]

I absolutely never win anything.