Headmusic
100+ Head-Fier
- Joined
- Nov 12, 2014
- Posts
- 121
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- 18
FYI Echobox now have an updated version of USBAudio Pro v3.6.5...it seems to have fixed the ALSA issues with 192 flacs, and dsd plays sweet - sounds great now!!
FYI Echobox now have an updated version of USBAudio Pro v3.6.5...it seems to have fixed the ALSA issues with 192 flacs, and dsd plays sweet - sounds great now!!
I still have the issue with UAPP stopping after two track when in shuffle mode and seem to have found the root cause with Echobox haven't been able to do and haven't responded to my help request which I sent via email.
It seems the issue is related to how the 'shuffle' mode works in UAPP and how it interacts with the internal amplifier in the Echobox. The are two ways to 'shuffle' in UAPP, either via their utterly crap 'shuffle all' mode or via a loaded playlist which works better. Again a complete incompatibility between USBAPP and Echobox, how much development and testing did they do between software/hardware, if any?
But the deeper issue is the shuffle mode seems to fail because USBAPP spawns another service that runs in the app tray. It seems that this other instance of USBAPP is what confuses the software/hardware interface in 'shuffle all'. USBAPP will play the shuffle list, but when the song switches to a random one, the transport between the EB amp and software fails and everything stops.
Just before I get the stock 'have you updated USBAPP and your Echobox to the latest version' answer, yes I have and yes the shuffle-stop issue is still happening.
Back to the developers it goes and 'thanks for reaching out to us' or you or a robot, it would be nice if offline support replies, coz yr product is only as good as the support...
I still have the issue with UAPP stopping after two track when in shuffle mode and seem to have found the root cause with Echobox haven't been able to do and haven't responded to my help request which I sent via email.
Back to the developers it goes and 'thanks for reaching out to us' or you or a robot, it would be nice if offline support replies, coz yr product is only as good as the support...
I have prodded our CS team to look for your email, there is a chance it was delayed in response due to our entire team attending this last week's RMAF event in Denver. I have also sent your feedback over to the UAPP development team, and am waiting on a response. Thanks for the feedback, hopefully we will have a fix soon!
Can you please ask the CS to take a look at the emails and increase the priority of my issue I have sent several emails and you now have a PM.
I have had an issue since June which is still unresolved.
My explorer is broken and surprise surprise they wont fix it under warranty...
The headphone socket came loose and fell into the unit. But that is not covered under the warranty..
SO I have to pay to have it repaired..
The echobox explorer the gift that keeps on giving...