Cosmic Ears - new CIEM company with great prices (including Hybrid designs!)
Feb 12, 2014 at 8:53 AM Post #3,601 of 5,310
  I've got my jh16 reshells back from Phil, and I must say that the fit is SPOT-ON!!! No company has ever made a pair of acrylic-based customs that fit right the first time!
Phil was extremely responsive throughout the entire process, even before I made the purchase. This is the most positive experience I've had with a customs company thus far.. For the measly amount I paid for the JH16 reshell(they were my own originally, but the original build was lacking and the fit was pretty bad, and I always had a suspicion there was imbalance between R-L), Phil fixed my imbalance issue, replaced the everything inside that was broken down and worn out, and I received a pair of IEMs that I feel are better in build quality compared to the original.
 
I think some points really stood out in the whole process that highlights Cosmic Ears' dedication to its customers
1) Phil advised me against getting a HY3 replacement and suggested I wait for the reshell to be done since I would probably not enjoy it as much. What company in its right mind would turn down more business!!
2) Phil actually used his personal time to help experiment and repair the imbalance problem for my Jh16s. I cannot express in words how grateful I am to him. Without his help I would just have a pair of very expensive paper weights.
3) The process took a little longer than usual, which I stress is NO FAULT of cosmic ear. Since JH uses different sizes from the standard sound tubes, Phil had to order them and wait. Plus, he had to experiment through trial and error the best way to remedy the imbalance. Although it wasn't his fault, he felt responsible for it and more than made up for it by throwing in a HUGE surprise when he sent my reshells back.
 
I'm pretty sure that Phil made a huge loss in trying to remedy my reshell, and I truly appreciate his help.
 
 
Phil, if you read this, thanks for all your help! You have a loyal customer for life!


whoa O.o CE and Phil really are the best in customer service around...YOU GO PHIL!!!
 
Feb 12, 2014 at 11:30 AM Post #3,602 of 5,310
Great news davtse, I see Phil is the same great guy we all know here
happy_face1.gif
 Would you mind posting a picture or two of your new monitors? I honestly wonder how do they look like.
 
Feb 18, 2014 at 6:52 AM Post #3,609 of 5,310
Just pulled the trigger on some BA4Fs! 
 
Phil has been great with support and fielding any questions I've had, I can't recommend him enough. 
 
I'll be sure to keep this thread updated on the process if any of you are interested.
 
Feb 18, 2014 at 8:27 AM Post #3,610 of 5,310
  Just pulled the trigger on some BA4Fs!
 
Phil has been great with support and fielding any questions I've had, I can't recommend him enough.
 
I'll be sure to keep this thread updated on the process if any of you are interested.

It's always nice to see some new ciem pics :)
 
Feb 18, 2014 at 8:57 AM Post #3,611 of 5,310
Hi.
 
I have to buy a new iems (I lost it), I find this thread about Cosmic Ears and they catch my attention.
 
I used Shure 535, I liked much them. I am among Shure 536, Westone 4R/40 or Cosmic Ears BA4/HY3.
 
My doubts is about sound quality, are the Comisc Ears in sound quality better, similar or worst than Shure 535? What is more balanced BA4 or HY3? 
 
Thanks.
 
Feb 18, 2014 at 9:10 AM Post #3,612 of 5,310
  Hi.
 
I have to buy a new iems (I lost it), I find this thread about Cosmic Ears and they catch my attention.
 
I used Shure 535, I liked much them. I am among Shure 536, Westone 4R/40 or Cosmic Ears BA4/HY3.
 
My doubts is about sound quality, are the Comisc Ears in sound quality better, similar or worst than Shure 535? What is more balanced BA4 or HY3? 
 
Thanks.


as far as i've read on this thread you cant go wrong the ba4s. Also, the ba4r (reference version) is supposed to be pretty balanced across all frquencies.
 
Feb 18, 2014 at 9:43 AM Post #3,613 of 5,310
BA4r is balanced CIEM. Initially it was reported as bass light CIEM but recently Phil tweaked the bass by about 1-2 db. To my ears they are not bass light (although definitely this CIEM is not for bassheads); moreover, in my view, they have very good quality bass which delivers sub-bass as well (this is probably also due to the vented driver used for the bass). The midrange is dynamic, clear and detailed. Highs are good as well, very clear and detailed (although I would call the treble of BA4r rather smooth) - probably the could do better here. Soundstage is average (rather typical for reference monitors).
 
Feb 18, 2014 at 2:25 PM Post #3,614 of 5,310
 
as far as i've read on this thread you cant go wrong the ba4s. Also, the ba4r (reference version) is supposed to be pretty balanced across all frquencies.

 
 
BA4r is balanced CIEM. Initially it was reported as bass light CIEM but recently Phil tweaked the bass by about 1-2 db. To my ears they are not bass light (although definitely this CIEM is not for bassheads); moreover, in my view, they have very good quality bass which delivers sub-bass as well (this is probably also due to the vented driver used for the bass). The midrange is dynamic, clear and detailed. Highs are good as well, very clear and detailed (although I would call the treble of BA4r rather smooth) - probably the could do better here. Soundstage is average (rather typical for reference monitors).

 
Thanks for the info.
 

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